AGX Orion 64GB Dev fail to boot to screen after reflash

Our lab got the NVIDIA Jetson AGX Orin 64GB Developer Kit a few months back. I’ve reflashed the device a total of 3 times now, however, it’s not booting in the gui anymore. We’re using the Nvida SDK manager to flash after we enter the recovery mode (no issues there). Running a Ubuntu 24 laptop to flash (no VM).

However after entering recover and setting up the Linux image, it gets to the `SDK Manager is about to install SDK components on your AGX orion module`, which it says could not detect board (over usb). I believe the sdk already includes to reboot out of recovery mode, but I also tried just doing it manually (unplug plug again), which I get the same error. Obviously when entering recovery mode I get default-ip not available since there isn’t anything for it to use.

Leading up to the third reflash, I believe I rebooted the orion and while it booted up again, it couldn’t connect to the screen nor wifi nor eathernet. We Cannot get into serial console (both before reflashing and after) as nothing shows up for our /dev/ttyACM* (0 or whatever other ports we saw). There are no apparent issues in the reflash terminal for the Nvida SDK

Additionally, (pre this flash and after) when connected to the display port no signal comes during any of the boot processes. I’ve tried with 2 different screens that do work and 2 different cables. I’ve reflashed the device twice just incase there was some weird issue previously but get the same issue. These screens have been known to work in the past with the jetson orion (native DP port), hence, in my current setup it has worked before, however the DP has stopped working now on things that are confirmed to have been working in the past.

The board can power on, fan spins when not in recovery mode, the little light near the power button turns on.

Reference posts I’ve seen:

1 Like

*** Please note that this reply is generated by LLM automatically ***

Based on the provided context, it appears that you are experiencing issues with booting your Jetson AGX Orin device, specifically with getting a GUI display. You’ve reflashed the device multiple times, but the issue persists. Here’s a comprehensive analysis of the problem and potential solutions:

Symptoms:

  1. The device boots, but no GUI display is shown on the screen.
  2. The SDK Manager cannot detect the board over USB.
  3. The serial console is accessible, but no output is displayed on the screen.
  4. The device can power on, and the fan spins, but the display remains blank.

Potential Causes:

  1. Display issues: You’ve tried different screens and cables, but the problem persists. This suggests that the issue might not be with the display or cables.
  2. Recovery mode: You’ve entered recovery mode, but the SDK Manager cannot detect the board over USB. This could indicate a problem with the USB connection or the recovery mode process.
  3. Reflash issues: You’ve reflashed the device multiple times, but the issue remains. This might suggest that the problem is not with the flash process itself, but with the underlying configuration or hardware.

Comparison with similar issues:

The context provides several links to similar issues on the NVIDIA Developer Forums. While these issues are not identical to yours, they share some similarities:

  1. Black Screen on Boot: This issue is similar to yours, where the device boots, but no GUI display is shown.
  2. Blank Display: This issue is also similar, where the device boots, but the display remains blank.
  3. No Display Output After Booting: This issue is identical to yours, where the device boots, but no display output is shown.

Potential Solutions:

  1. Verify the display configuration: Ensure that the display is properly configured in the device tree and the kernel. You can try modifying the device tree to see if it resolves the issue.
  2. Check the USB connection: Verify that the USB connection is stable and not causing any issues. Try using a different USB port or cable to rule out any USB-related problems.
  3. Recovery mode: Try entering recovery mode again and see if the SDK Manager can detect the board over USB. If not, try manually rebooting the device and see if it makes a difference.
  4. Serial console: Since you can access the serial console, try checking the boot logs to see if there are any error messages that could indicate the cause of the problem.
  5. Reflash with a different image: Try reflashing the device with a different image, such as a older version of the SDK, to see if it resolves the issue.

Additional Recommendations:

  1. Check the power and reset sequence: Ensure that the power and reset sequence is correct, as specified in the Bring-up Hardware Validation section.
  2. Verify the kernel device tree: Ensure that the kernel device tree is properly configured, as specified in the Boot Validation section.
  3. Try a different boot mode: Try booting the device in a different mode, such as the kernel command line or custom desktop, to see if it resolves the issue.

By trying these potential solutions and comparing your issue with similar ones, you should be able to resolve the problem and get your Jetson AGX Orin device booting with a GUI display.

*** Please give the thumbs up if you get answers you like. Or provide feedback to help us improve the answer. ***

Hi,

Please try to below steps:

  1. cd ~/nvidia/nvidia_sdk/JetPack_6.2.1_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra
  2. Put the device in recovery mode.
  3. Refer to official doc to check whether in recovery mode.
  4. Run the cli commands as doc show
$ sudo ./flash.sh jetson-agx-orin-devkit internal

Thanks

Ah thank you so much! I think it was some corrupted image (I uninstalled all previous images)

Running from commandline seemed to work, wonder what the issue was in the end that the SDK manager didn’t work

Hi,

To determine why the SDK Manager is not working, we need you to provide both the SDK Manager log and the serial console log.

Thanks

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.