Nothing works as on : Jetson Orin Nano Developer Kit Getting Started Guide

I bought a Jetson Orin Nano Developer Kit. I followed the instructions on: Jetson Orin Nano Developer Kit Getting Started Guide | NVIDIA Developer But nothing works. The SSD card is in, (I also tried a USB) I do not get a green screen. I get three options: Jetson Thor Options. Boot from Next and UEFI firmware settings. I tried everything I could find everywhere and anywhere. I even contacted mmckiernan@nvidia.com No help. No Advice. I ev3en installed UBUNTO on my windows PC. and put my Jetson in recovery mode. Nothing!! I cant get my Jetson to work In recovery mode The Fan does not start and it gets hot over time. What must I do to get my Jetson to set up and work ? Please advice. Below is screen shots of the places where i get stuck

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I understand your frustration with the Jetson Orin Nano Developer Kit not working as expected. Based on the information provided, I’ll try to help you troubleshoot the issue.

Firstly, it’s essential to ensure that you’ve followed the correct instructions for setting up the Jetson Orin Nano Developer Kit. The Getting Started Guide on the NVIDIA Developer website provides a step-by-step guide for setting up the kit.

Since you’ve tried various methods, including installing Ubuntu on your Windows PC and putting your Jetson in recovery mode, let’s focus on a few potential issues that might be causing the problem:

  1. Incorrect boot mode: You mentioned that you get three options: Jetson Thor Options, Boot from Next, and UEFI firmware settings. Ensure that you’ve selected the correct boot mode. Try selecting the “Boot from Next” option and see if it boots into the Jetson Orin Nano operating system.
  2. Insufficient power supply: The Jetson Orin Nano Developer Kit requires a sufficient power supply to function correctly. Ensure that you’re using the recommended power adapter and that it’s connected to a reliable power source.
  3. Incorrect SSD or USB installation: Double-check that the SSD card or USB drive is correctly installed and configured. Ensure that the SSD card is securely seated in the M.2 slot, and the USB drive is properly connected to the USB port.
  4. Recovery mode issues: When you put your Jetson in recovery mode, the fan not starting and the device getting hot over time could indicate a hardware issue. Try resetting the device by pressing the reset button (usually located on the bottom of the device) and see if it boots into recovery mode correctly.
  5. Firmware issues: Firmware issues can cause boot problems. Try updating the firmware to the latest version using the NVIDIA SDK Manager or by following the instructions on the NVIDIA Developer website.

To troubleshoot further, I recommend the following steps:

  1. Check the device’s serial console output: Connect to the device’s serial console using a terminal program like minicom or PuTTY. This will help you see the boot logs and any error messages that might be displayed during the boot process.
  2. Verify the device’s hardware configuration: Ensure that all the hardware components, including the SSD card, USB drive, and power adapter, are correctly connected and configured.
  3. Try a different boot device: If you’re using an SSD card, try booting from a USB drive or vice versa. This will help you determine if the issue is specific to the boot device.
  4. Contact NVIDIA support: If none of the above steps resolve the issue, I recommend contacting NVIDIA support directly. They can provide more detailed guidance and help you troubleshoot the problem.

In comparison to other Jetson devices, the Jetson Orin Nano Developer Kit has a similar setup process. However, the specific hardware configuration and firmware versions might differ. If you’re experiencing issues with the Jetson Orin Nano, it’s essential to follow the specific instructions provided for that device.

I hope this helps you troubleshoot the issue with your Jetson Orin Nano Developer Kit. If you have any further questions or concerns, feel free to ask.

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I did try boot from next. I downloaded ubuntu-22.04.5-desktop-amd64.iso and tried it on both SSD and USB. I formatted both, again, downloaded again and tried again. The best I ever get is something looking looks it wants to start, but then it stops at exiting boot services, See attached. My device does not have buttons. even for recovery mode I need to bridge pins. This is my device. 945-13766-0005-000 | NVIDIA Jetson Orin Nano Super Developer Kit Development Kit | RS. Where exactly do I contact support.? I use the p?s which came with my kid

(Not an expert, just wanting to help) Did you pull that image from Ubuntu, or from Nvidia? The Jetson needs a specific OS for it to operate.

I dont know what machine you are using (windows/mac) but I had to pull this JP5 zip image first, and flash it with Etcher to either a SSD or MicroSD, and then it would boot:
https://developer.nvidia.com/downloads/embedded/l4t/r35_release_v5.0/jp513-orin-nano-sd-card-image.zip

I got that from this link:

What @wasson.5e says is correct. Jetsons are 64-bit ARM, and not amd64 (desktop PC). See this URL for finding your newest release to flash with:
https://developer.nvidia.com/linux-tegra

Note that “L4T” is simply what Ubuntu is called after adding NVIDIA drivers, and the flash software for a given L4T release implies a given Ubuntu release. Find them here:
https://developer.nvidia.com/linux-tegra

You will want to use the release of JetPack/SDK Manager this leads to onto your Ubuntu 22.04 host PC. On models of Jetsons without eMMC (but SD card exists on the module itself) there is a flash of the Jetson itself, and then you can use any of the pre-built (or other) SD card images so long as they are of the same major release (you don’t have to keep flashing the Jetson once it is prepared for a given major release).

Thanks to both. I am going to try ASAP it and Ill ask questions If i get stuck.

Update. I downloaded the file (JP513-orin-nano-sd-card-image_b29) as suggested and used Etcher to flash it to a SD card. I insert the sd card and power the Jetson, following instructions as on 🚀 Initial Setup Guide - Jetson Orin Nano - NVIDIA Jetson AI Lab.

After I power on it simply turs the display black, the fan stops and nothing happens. I can enter setup and select SD for start up. The same repeat all the time. I don’t know what to do anymore.

Some clarification.

  1. If you want to check what is going on with the board, then you could get a usb-ttl cable and follow the guidance in this page to dump out the log.
  1. Trying sdkmanager from native Ubuntu host would do the full reflash of the board. (Using sdcard image won’t really reflash the board)
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Do beware that even if you get the right SD card image (and your last reply sounds correct), then an Orin Nano Developer’s kit (which does not have eMMC) needs to be flashed once. This is in addition to the SD card. Basically that SD card is the operating system, but there is also a boot chain (Jetsons do not have a hardware BIOS, so flashing the actual Jetson, and not just the SD card, is somewhat equivalent to flashing both a boot chain and the BIOS). Usually it is that USB-TTL cable which @WayneWWW mentioned where you get information when things do not go right (it is a 3.3V level serial UART to USB cable, they’re fairly inexpensive, and invaluable with any embedded system).

Still stuck with no progress. I now have a new PC running UBUNU. I managed to get SDK manager running on UBUNTU. It recognized my Jetson and ran through the 4 steps ending with I can now close the window, So i started up my Jetson, NOTHING!! I do not get anything happening it all.. I am connected to the network, it does not ask me for any credentials. It just tries to switch ip4 and 6. I simply never get the First boot screen. My setup is set for the SSD Card on boot devices.

What next? PLEASE ?

between

I would like to confirm what do you really see on your sdkmanager.

We also saw other users just close their sdkmanager even when flash failure happened and they didn’t notice it.
Just in case you also hit this kind of situation.

And also some clarification to the photos that you shared.

That could indicate that the image on the sdcard is not detected (i.e. image corruption) or even the sdcard itself is not detected.

thankyou for using sdk manager

Hi,

Sdkmanager is a tool running alone but not a webpage. This web page is just a login prompt for sdkmanager tool to login…
I mean the screenshot you shared is totally not sdkmanager…

You could refer to this video to check how actually sdkmanager tool running.

My Jetson is up and running. Thankyou…

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