NVIDIA drivers cause black screen on both Windows and Linux

I am encountering a confusing issue involving the NVIDIA drivers for my GPU, and I am hoping for some assistance. Here is the summary of my problem:

I have been able to successfully install both Windows and Linux operating systems without any problem. However, the issue arises when I try to install NVIDIA drivers on these freshly installed systems. Immediately after installing the NVIDIA drivers (multiple versions tested on Ubuntu), the screen goes black. I have confirmed that these drivers are meant to be compatible with my GPU via the NVIDIA website (and tried with the ubuntu autoinstaller, as well as GeForce Now in Windows), so compatibility should not be the issue.

These same parts have worked perfectly before in my previous system. The only change I’ve made is to reassemble them into a new case and performed fresh installations of the operating systems.

The basic functionality of the GPU seems to be working fine under both OSes when the system is using the basic drivers (nouveau for Linux and basic graphics for Windows). Under these circumstances, the HDMI connection to the GPU delivers a working OS. Therefore, the issue seems to be specifically tied to the NVIDIA drivers.

I’ve attached the nvidia-bug-report.log.gz file to this post, generated in recovery mode in the root shell.

P.S. Are there any guidelines on how to interpret the bug report? E.g., common strings to look for to see if there is a hardware issue, etc.?

Processor: AMD Ryzen Threadripper 1920X
Motherboard: X399 SLI PLUS
GPU: RTX 2070

Thank you in advance for your time and assistance.
nvidia-bug-report.log (1.8 MB)

Answering my question: In my case, turned out to be a faulty / outdated HDMI cord. While it works perfectly with my laptop and for the basic video drivers, it fails after installing the NVIDIA drivers. Using a different HDMI or DP did the trick.

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.