I am helping a user with accessing their Mosaic Display remotely and we are running into some issues. Specifically, we are having issues where the the Mosaic technology is in conflict with Real VNC. I’ll include the hardware information at the bottom of the post.
There is no problem seeing all the monitors through VNC Viewer until the Mosaic is being configured. If the VNC server is running, during the configuration of the mosaic, there is a dialog box showing that there is a conflict with the following applications and lists -VNC Server-.
“VNC Server must be stopped before it will let you finish the Mosaic configuration”.
We tried stopping the VNC Server then configuring the Mosaic and then re-starting the VNC Server. After this, you can remotely connect but get black screen saying “cannot display Desktop at this time”.
Has anyone had success accessing a Mosaic display remotely through VNC or other means?
GPU: 2x PNY Quadro P2000 PCI-E 5GB [Video out to 6 monitors in a Mosaic display]
Mobo: Asus P10S-M WS
CPU: Intel Xeon E3-1225 V5 3.3GHz Quad Core 8MB 80W
RAM: 2x Kingston DDR4-2666 8GB ECC
Thanks all for your comments.