SDK Manager “Failed to get client token”

Autonomous Machines Jetson & Embedded Systems Jetson Xavier NX
#1

Hi There,

I need to use SDKManager to flash my Axvier NX, my network need to go w/ proxy, so I set https_proxy w/ the one I should use, but always get below errors.

I must use the SDK manager to online flash? Can I download SDK and use SDK manager to flash offline?

02:35:59.942 - info: Event: Login Progress: Authenticating with NVIDIA server…
02:35:59.943 - info: Event: Login Progress: Login credentials retrieved successfully.
02:35:59.944 - info: start to get startfleet user info
02:36:00.072 - error: Failed to get user information from Starfleet. Error: RequestError: write EPROTO 39617705275400:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:…/…/third_party/boringssl/src/ssl/tls_record.cc:242:
.
02:36:00.073 - info: Event: Login Complete: failed
02:36:00.073 - error: loginManager.login failed: Failed to get client token

Thanks,
Bin

#3

Hi Larryyang1,

From following error, it seems that you should use http proxy instead of https proxy. To use http proxy, please set http_proxy instead. Could you please check if this is the case?

#4

Hi Edward,

I “unset https_proxy” and “export http_proxy=http://xxx.xxx.xxx.xxx:xxx/” only, then get below error message, seems timed out…

I had struggled w/ the SDK manager a whole day, I noticed it has the 3rd tab “OFFLINE from local folder”, I can download SDK manually and put into a local folder, and then use the 3rd tab to process flash, as a work around? If yes, where to download the SDK package manually?

18:37:50.094 - info: Event: Login Progress: Authenticating with NVIDIA server…
18:37:50.098 - info: Event: Login Progress: Login credentials retrieved successfully.
18:37:50.099 - info: start to get startfleet user info
18:40:53.233 - error: Failed to get user information from Starfleet. Error: TimeoutError: Timeout awaiting ‘request’ for 60000ms.
18:40:53.234 - info: Event: Login Complete: failed
18:40:53.234 - error: loginManager.login failed: Failed to get client token

#5

Hi Larryyang1,

Can you please check your proxy settings according to the SDK Manager Settings :: NVIDIA SDK Manager Documentation ?

For offline install, do you know which SDK you would like to install? Different SDK contains different binaries.