SDK Manager “Failed to get client token”

Hi There,

I need to use SDKManager to flash my Axvier NX, my network need to go w/ proxy, so I set https_proxy w/ the one I should use, but always get below errors.

I must use the SDK manager to online flash? Can I download SDK and use SDK manager to flash offline?

02:35:59.942 - info: Event: Login Progress: Authenticating with NVIDIA server…
02:35:59.943 - info: Event: Login Progress: Login credentials retrieved successfully.
02:35:59.944 - info: start to get startfleet user info
02:36:00.072 - error: Failed to get user information from Starfleet. Error: RequestError: write EPROTO 39617705275400:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:…/…/third_party/boringssl/src/ssl/tls_record.cc:242:
.
02:36:00.073 - info: Event: Login Complete: failed
02:36:00.073 - error: loginManager.login failed: Failed to get client token

Thanks,
Bin

Hi Larryyang1,

From following error, it seems that you should use http proxy instead of https proxy. To use http proxy, please set http_proxy instead. Could you please check if this is the case?

Hi Edward,

I “unset https_proxy” and “export http_proxy=http://xxx.xxx.xxx.xxx:xxx/” only, then get below error message, seems timed out…

I had struggled w/ the SDK manager a whole day, I noticed it has the 3rd tab “OFFLINE from local folder”, I can download SDK manually and put into a local folder, and then use the 3rd tab to process flash, as a work around? If yes, where to download the SDK package manually?

18:37:50.094 - info: Event: Login Progress: Authenticating with NVIDIA server…
18:37:50.098 - info: Event: Login Progress: Login credentials retrieved successfully.
18:37:50.099 - info: start to get startfleet user info
18:40:53.233 - error: Failed to get user information from Starfleet. Error: TimeoutError: Timeout awaiting ‘request’ for 60000ms.
18:40:53.234 - info: Event: Login Complete: failed
18:40:53.234 - error: loginManager.login failed: Failed to get client token

Hi Larryyang1,

Can you please check your proxy settings according to the SDK Manager Settings :: NVIDIA SDK Manager Documentation ?

For offline install, do you know which SDK you would like to install? Different SDK contains different binaries.