SDK Manager flashing error on Xavier

Hello

I tried to install the JetPack 4.4 with SDK Manager and One is successfully installed the JetPack 4.4 but the other one has some issues.

When I try to install the OS image to Xavier with SDK manager, I faced error.
( I changed the USB cable 3 times )

How can I solve this error?

the screenshot is

Terminal screenshot is ( onedrive link )
https://gaitechcokr-my.sharepoint.com/:i:/g/personal/shcho_gaitech_co_kr/ERs42qhGiMhNvzATA-ZowE0Bd-KU98SYGP2ZMuhttHim6A?e=fgemji

The log is ( onedrive link )
https://gaitechcokr-my.sharepoint.com/:u:/g/personal/shcho_gaitech_co_kr/EaiXe2K0EDBGtUU-OHU7idQB_jD_3mqyzQzy44Ph0nzaTA?e=IerhwC

Please refer to this page.

https://elinux.org/Jetson/General_debug

We need the flash log from both host and uart. Please directly use flash.sh to do the flash work instead of sdkmanager for now.

Also, are these two xavier new (out-of-box)? Have they been flashed by other jetpack before?

Hi
Thank you for your answer.

And please check the log file.

  1. Host log file
    host_log.txt (33.8 KB)

  2. uart log file
    uart_log.txt (4.1 KB)

  3. Host PC OS Info

Thank you

Hi,

Is this a 32GB xavier or 16GB xavier?

Hi

This is 32GB xavier.

Looks like a hardware issue. Have you tried other version of sdkmanager?

For example, JP4.3/JP4.2.

I only tried to JP 4.4.
I will install the other version of JP and let you know.

Thank you.

I have some questions about your reply.

You said,

Looks like a hardware issue.

Does it mean my Jetson Xavier has H/W problem?
or 32GB Xavier is not stable at JP 4.4?

I meant there are (maybe) something broken on this module.

@shcho1
What is the output of the execution of the command below at the Host PC?

df -h

Did you try uninstalling the installation made with sdkmanager, the sdkmanager, also removing downloaded folders and reinstalling it again? Did you try using other versions than DP_4.4? Did you try headless sdkmanager e.g. as in the example below?

sudo sdkmanager --cli  install --user youruseremail@youremail.com --logintype devzone --product Jetson --version DP_4.4 --targetos Linux --target P2888 --flash all --targetimagefolder /home/username/Downloads/nvidia/installation_agx --downloadfolder /home/username/Downloads/nvidia

Hello @WayneWWW

I tried to JP 4.3 on another PC.
But it also not working.

Another PC info

SDKmanager screenshot

Log
https://gaitechcokr-my.sharepoint.com/:u:/g/personal/shcho_gaitech_co_kr/EfPX8TJCOClFkZfTiD-AStcBH1RJtzGskuHyBsMlad9qhw?e=ifBGKv

If you have to know any other solution, please tell me.

Thank you.

Hi @Andrey1984

Thanky for your answer.

What is the output of the execution of the command below at the Host PC?

-> See the below picture.

Did you try uninstalling the installation made with sdkmanager, the sdkmanager, also removing downloaded folders and reinstalling it again?

-> Yes. First, I uninstalled the JP use sdkmanager and delete the downloaded folder.
Second, uninstall the sdkmanager.
Lsatly, I installed the sdkmanager and JP4.3 again. But it still not work.

Did you try using other versions than DP_4.4?

->Yes, I tried to install the JP 4.3. But it was failed.

Did you try headless sdkmanager e.g. as in the example below?

-> Yes, I tried to use headless sdkmanager.
But It stopped during installation.


I reboot the PC and tried again, but it stopped again.

Thanky you for cooperation.

And If you have to know any other solution, please tell me.

is the df -h
showing the state after you got the headless sdkmanager or before it?
61 Gb available is a corner state which would work, if you run the headless install.
On the other hand if you previously run GUI sdkmanager it could cause shrink of the space up to 30Gb which wouldn’t be redundant for running the latter.
Could you :

  1. once again make sure you are having at least 50gb;
  2. run the headless sdk install
    you may also try DP_4.4 instead of 3.3 Jetpack

Hi

Could you always post the uart log during flash when we are dealing with flash problem?

To be honest, I don’t like to see sdkmanager when we are debugging. Though I understand sdkmanager is a NV official tool, it has too many unrelated stuff and logs which we don’t need to check.

In my own point of view, I always use flash.sh and dump uart log to debug such problem.

I see all partitions are mounted in a snap subdirectory. If this is being flashed from a container, then this can cause USB failure.

Hello everyone.
Thank you for your help.

I couldn’t solve the problem…

So I went to Hancommds( Official distributor in Korea ),
they also check my problem.

After that, I request the RMA.
When I get a reply, I’ll share it here.