sdk manager shows "No sdks available for your account"


I found that many people had this problems, but haven’t got one working solution after searching the forums.

Could anyone offer a real solution? I’m using jetson tx2 develop kit, by the way. It’s frustrating to stuck at the very first step.

sdkm.log (157 KB)

From the log, seems to be a connection issue.

2019-08-14 16:18:20.723 - info: Loading data from server: l1url. Url:
2019-08-14 16:18:20.725 - info: logging sso server type to GA
2019-08-14 16:18:32.797 - error: sdkml1_repo.json download failed with error ETIMEDOUT, request url:

Can you test with your network to see if the following file can be downloaded?


Yes I can open and download this json file. Actually I already tried this when I saw other people’s posts about this problem. It doesn’t seem to be the issue here.

I’m having the exact same issue. Do you have a solution?

Hi Ben,

Can you please upload the sdkm.log file for more investigation?

Hi Edward,

I figured it out. I had to add ip for in /etc/hosts file.


Hi Ben,

Cool. So it’s a DNS issue and you’ve fixed it.

I just want to note I had the same issue No sdks available for your account’ with a log error: sdkml1_repo.json download failed with error ETIMEDOUT, request url:’

change the naneserver in resolv.conf to and it logged in.

DNS issue on my corporate site with the https developer download site.