Hello,
I have a setup on an Asus motherboard with triple NVidia RTX A4000 graphic cards. When getting to step 2 of Mosaic config. It states “Mosaic is not supported. This may be due to firmware-related issues.”
There are 10 displays connected (LG UL3J series displays, and 8 of 10 of them are connected by the same DP to HDMI/F adapter cable from Extron)
The error messages is there as soon as I checkbox the first screen of the 2nd or 3rd RTX card.
What am I missing here to make it work?
OS: Win Server 2022
nVidia firmware and Sync II firmware is on the latest version.
All displays have been set manually in the nVidia software to 1080p/60
When I’m hovering over the “sync capabilities icon”. it says “Multi GPU Sync/Quadro Sync”
Hi,
This is likely because not all 10 displays are connected with the same adapters. Can you confirm that you can create an 8 display Mosaic when all the adapters are the same?
Another thing you could try would be to export the EDID from one display and force that same EDID on all of the others (in the View System Topology page for each display).
Otherwise you will need to get 10 adapters that are all the same.
Hope that helps,
Steve
hi,
İ have the same A4000 cards. With Nvidia sych II card.On Windows 10 64 bir LTSC 2020. All same 9x 3840x 2160 Epson LS 12000 projectors. All same brand fiber optik cables and active adaptors. All set to same edid ABD refresh rate with resolution. synch all etc works fine. But mosaic does not pass to 3rd stage. No matter what i do. İ choose 9 projectors. 3x3 setup press next.it goes to other screen with a stop sign on the right. Cant see refresh rates. İt only moved ne back. Please help me if you have a solution. Regards. De
Deger
Hi,
Active adapters can be problematic – can you check if they are from our recommended adapter list:
Other things to try are forcing the (same) EDID from a file on all connectors. Additionally the configureMosaic.exe utility can sometimes lead to better results than the Nvidia Control Panel for larger number of displays:
