USB SD Card reader read/write failed in OS stream test

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin NX
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1

Hi Nivdia,

Module : Orin NX 16GB
OS: L4T35.3.1
Custmer Carrier Board: USB 2.0 SD Card GL835
Test Tool : BurninTest Tool ARM v5.0

Status:

  1. Start the stress test by burnin test tool. (CPU test, Memory test, SD card I/O test, SSD I/O test)
  2. Waitting for half day to 1 day.
  3. The usb card reader was disconnect and remount again.
    The SD Card mount point from /dev/sda1 to /dev/sdb1. The test tool show SD Card R/W failed.

The card reader vender return us:
In normal case. The device uplaod 512 bytes and the host will retuen ACK to device.
When the issue happened. The device uplaoded 512 bytes, but the host didn’t retrun ACK. So it happened Turnaround/Timeout.
It’s look like nvidia host issue.

noACK
noACK1193×436 269 KB

Please help us to check it. thanks.

Update:
We got same issue on Xavier NX Dev Kit Carrier Board + Orin NX module.
This is the usb test log file lnik:
https://drive.google.com/file/d/10JkIVQI1Cw-RoiUvYAwJlgKvyfSJ9iP0/view?usp=sharing

3

Please test with NV devkit first.

Also, need the dmesg too.

4

Hi Wayne,

The NV devkit has same issue.

dmesg.log (77.0 KB)

This is the usb test log file lnik:
https://drive.google.com/file/d/10JkIVQI1Cw-RoiUvYAwJlgKvyfSJ9iP0/view

5

Hi Wilson,

Could you share how to get the sdcard -usb adapter you are using here? or we can use any kind of adapter to reproduce this issue?

Also, could you guide us how to install and run that test tool on jetson with instructions?

Thanks.

6

We use the GL835 chip in our company. Genesys give us their GL835 devkit sdcard -usb adapter, and we test it on the NV devkit. We have not tested the other card reader.

  1. Install L4T35.3.1 on NVMe SSD on Orin NX.

  2. Connect SD Card reader and install sd card.

  3. Download the burnintTest Tool
    https://www.passmark.com/products/burnintest/bitlinux_arm_download.php

Note: You have to buy the license to use the test tool over 15min.

  1. Unzip the burnintest tool and modify the cmdline_config.txt.
    This is our setting file.
    cmdline_config.txt (9.7 KB)

  2. Start the test.

~$./bit_cmd_line_aarch64
  1. Waitting the issue happened.
    If just test sd card read/write, it maybe happended after few days or not. So we add the NVMe SSD r/w test in burnintest to increase the stress of system.
7

Hello WayneWWW

請問，您們窗口在台北嗎?
如果在台北，我可以寄USB2 to SD Card reader給你們，幫忙複製issue 在NV KIT，進一步分析。
如果是，請幫忙提供郵寄收件人/電話/地址，謝謝

9

Hello WayneWWW

(again)
請問，您們窗口在台北嗎?
如果在台北，我可以寄USB2 to SD Card reader給你們，幫忙複製issue 在NV KIT，進一步分析。
如果是，請幫忙提供郵寄收件人/電話/地址，謝謝

10

Hi @WayneWWW ,

We tested the same testing by the other card reader and got the same error.
(MicroChip USB2244I-AEZG-06 EVB Board)
The card reader remount the sda1 to sdc1.

It looks like nvidia issue. Could you help us, thanks.
dmesg.log (134.9 KB)

12

please upgrade to rel-35.4.1 and test again as there are usb firmware update on rel-35.4.1.

13

Hi @WayneWWW
This testing is already on L4T35.4.1.

1 Like
14

Hi Wayne,

Does it have any update?

15

Still under debug.

16

Do you reproduce the bug or not?
Or have no resource to start debuging?
Just want to know the situation if we can help.
Thanks your help and reply very much.

17

Some distributors have helped you reproduce same issue and sent us the device.

We can reproduce that issue with that device.

18

Hi Wayne,
Does the issue have any update?

19

This is still under check. Not a easy one.

20

Hi Wayne,
Is the bug still under check? Thanks reply.

21

Yes, still under check. We are checking the usb bus trace now.

22

Hi Wayne,
My leader wants to know the update. Thanks any reply again.

23

Hi Wayne,
Does the issue have any update?