Flash Failed - New SSD Drive

Hello,

I purchased a Samsung 990 Pro for an ORIN AGX 32 GB Developer KIT , drive was installed and could be read by the ORIN. Drive was also formatted.

I am now trying to use it as a boot drive. I opened up SDK manager on host PC w Ubuntu 18.04.6 LTS
, downloaded all the files and picked NVMe as the storage device.

Here is the error I get when I try to flash.
00:57:53 SUMMARY: Flash Jetson Linux - flash: First Error: Installation failed.

00:57:53 SUMMARY: NVIDIA Container Runtime with Docker integration (Beta) - target: Depends on failed component

00:57:53 SUMMARY: Multimedia API - target: Depends on failed component

00:57:53 SUMMARY: TensorRT on Target - target: Depends on failed component

00:57:53 SUMMARY: TensorRT Runtime - target: Depends on failed component

00:57:53 SUMMARY: VPI on Target - target: Depends on failed component

00:57:53 SUMMARY: VPI Runtime - target: Depends on failed component

00:57:53 SUMMARY: CuPVA Runtime - target: Depends on failed component

00:57:53 SUMMARY: CUDA Toolkit for L4T - target: Depends on failed component

00:57:53 SUMMARY: CUDA Runtime - target: Depends on failed component

00:57:53 SUMMARY: cuDNN on Target - target: Depends on failed component

00:57:53 SUMMARY: CuDNN Runtime - target: Depends on failed component

00:57:53 SUMMARY: OpenCV - target: Depends on failed component

00:57:53 SUMMARY: OpenCV Runtime - target: Depends on failed component

00:57:53 SUMMARY: DateTime Target Setup - target: Depends on failed component

00:58:23 SUMMARY: CUDA on Host - host: Install completed successfully.

00:58:23 SUMMARY: CUDA Cross Compile Package on Host - host: Install completed successfully.

00:58:23 SUMMARY: NvSci - host: Install completed successfully.

00:58:23 SUMMARY: VPI on Host - host: Install completed successfully.

00:58:23 SUMMARY: Nsight Systems - host: Install completed successfully.

00:58:23 SUMMARY: Nsight Graphics - host: Install completed successfully.

00:58:23 SUMMARY: Nsight Compute - host: Install completed successfully.

00:58:23 SUMMARY: Nsight Perf SDK - host: Install completed successfully.

00:59:12 SUMMARY: Drivers for Jetson - target_image: Install completed successfully.

01:02:03 SUMMARY: File System and OS - target_image: Install completed successfully.

01:04:12 SUMMARY: Flash Jetson Linux - flash: First Error: Installation failed.

01:04:12 SUMMARY: NVIDIA Container Runtime with Docker integration (Beta) - target: Depends on failed component

01:04:12 SUMMARY: Multimedia API - target: Depends on failed component

01:04:12 SUMMARY: TensorRT on Target - target: Depends on failed component

01:04:12 SUMMARY: TensorRT Runtime - target: Depends on failed component

01:04:12 SUMMARY: VPI on Target - target: Depends on failed component

01:04:12 SUMMARY: VPI Runtime - target: Depends on failed component

01:04:12 SUMMARY: CuPVA Runtime - target: Depends on failed component

01:04:12 SUMMARY: CUDA Toolkit for L4T - target: Depends on failed component

01:04:12 SUMMARY: CUDA Runtime - target: Depends on failed component

01:04:12 SUMMARY: cuDNN on Target - target: Depends on failed component

01:04:12 SUMMARY: CuDNN Runtime - target: Depends on failed component

01:04:12 SUMMARY: OpenCV - target: Depends on failed component

01:04:12 SUMMARY: OpenCV Runtime - target: Depends on failed component

Any suggestions ?

Note* I am still learning linux so please be clear on what you would like me to try and on which device (host Linux PC or Jetson) , thanks,

Hi,

[   0.1565 ] BR_CID: 0x80012344705DD3D78800000014000040
[   0.3320 ] Sending bct_br
[   0.4835 ] ERROR: might be timeout in USB write.

You should be checking this:

Thank You !!

It now works.

What I did was a complete shutdown of my computer + removing the USB cable from the jetson + trying this step: Note I am running ubuntu 18

Q: I get a USB timeout error during flash Orin. How to resolve that?

A known issue for ubuntu 20.04 host is the USB autosuspend function is enabled on it by default. This leads to Jetson recovery mode gets suspended before flash. To bypass this error, need to:

  1. Disable autosuspend on host PC with below command:

sudo -s
echo -1 > /sys/module/usbcore/parameters/autosuspend

  1. Plug out the USB cable, put jetson back into recovery mode again and plug the usb cable back.

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