AGX Orin Dev Kit Not Able to Restore

I took a new Orin Dev kit out of the box, and attempted to update it to R35.2.1. When I did that, the flash looked like it succeeded, but when I went to reboot it, it went to the boot screen, then failed to boot.

Following the instructions online, I put the device into recovery mode, and attempted to restore the device. I get the following in the logs:

Error: Return value 8
Command tegracm_v2 --new_session --chip 0x23 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
Failed flashing t186ref.

How do I put this device back into an appropriate state to flash the device? Concerned after reading the forums about the reliability of the flash/update process…

How did you flash the devkit? Did you try to flash with sdkmanager?

I initially tried to flash it through using downloading the files to the device (following the steps for having a screen connected to the Orin), and doing that.

Now that it does not boot, attempting to put the device into recovery mode and flash using the sdkmanager.

I should also note - the above output is from running the “” script from the command line. When I run the flash from the sdkmanager, I get a note that “The Jetson Target is in a bad state and is not able to be flashed. Please manually put the device into recovery mode and then retry flashing”

To place the device in recovery mode, I held the middle button (button 2), then pressed and released button 3. Is there a way to put the device into recovery mode through the shell (when it starts coming up on the screen, I see a menu for ~5 seconds before it disappears)

Here are photos of the logs from the terminal screen in the sdkmanager when I run it.

Are you using standalone Ubuntu18.04 or 20.04 as your host PC for SDK Manager?

If you could login with the serial console, you could enter the following command to enter force recovery mode.

Please refer to the following instruction to flash the board with SDKM.
Install Jetson Software with SDK Manager :: NVIDIA SDK Manager Documentation

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