AGX SDK Manager Flash/SDK Components Failure

The attached logs show failure in AGX Xavier flash via “Manual” recovery mode. Any help appreciated as to root causes. Thanks (897 KB)

Hi jhoggood,

Logs show USB device can’t detect.
error: Could not detect Nvidia Jetson device connected to USB. Verify that:

  1. is connected to this host machine with a USB cable.
  2. Jetson’s Ubuntu OS is up and running.
  3. Ubuntu ‘System configuration wizard’ is completed on the device.
    This can be validated by running the ‘lsusb’ command on your host, and look for “0955:7019” (NVIDIA Corp).

Please plug-in type-C to USB cable from Xavier to your host machine.
And using “lsusb” to check your can see the NVIDIA device.

I have the USB-C cable connected to the Host computer then mapped into an ORACLE VirtualBox VM where the USB-C “Nvidia” device is mapped into the Ubuntu 18.04 SDK Manager VM. IS there some sort of issue using the SDK Manager to flash when using it on VM’s?

VMs are not officially supported. The reason is that the USB needs extra setup which is not predictable. During a flash USB connects and reconnects many times, and during the reconnect it is common for a VM to fail to take ownership of the port. In the case of adding extra software after the Jetson is fully booted, then the VM would have to be given not only that USB port, but be allowed to use the virtual wired ethernet from that USB port. So you might be able to make it work, but the issues you are finding are very likely a result of the VM.