AR0820AT: Check CSIPLL Lock failed error

Please provide the following info (check/uncheck the boxes after creating this topic):
Software Version
DRIVE OS Linux 5.2.6
DRIVE OS Linux 5.2.6 and DriveWorks 4.0
DRIVE OS Linux 5.2.0
DRIVE OS Linux 5.2.0 and DriveWorks 3.5
NVIDIA DRIVE™ Software 10.0 (Linux)
NVIDIA DRIVE™ Software 9.0 (Linux)
other DRIVE OS version
other

Target Operating System
Linux
QNX
other

Hardware Platform
NVIDIA DRIVE™ AGX Xavier DevKit (E3550)
NVIDIA DRIVE™ AGX Pegasus DevKit (E3550)
other

SDK Manager Version
1.9.1.10844
other

Host Machine Version
native Ubuntu 18.04
other

Hello,

We have a digital twin of Entron F008A120RM0AES camera module,
With the SIPL library we are able to recognize the DES, SER and the image sensor, but unfortunately we observe a CSI PLL Lock failed error,

After going through the forum, we found a similar issue mentioned below, and the reason for the occurrence of this error was mentioned as “no valid video stream is coming into the deserializer”

However, we do not see any explanation provided as to how this error was resolved

Please find below the SIPL for your reference,

MAX96712: Revision 2 detected
MAX96712 Rev 2: Link 0: Tx amplitude 0x28, 0x68, 0xb3, 0x72, 0xd2
MAX96712 Rev 2 manual adaptation on the link 0 (31)
MAX9295: Revision 8 detected!
Sensor AR0820 GRBG Rev 2.1 detected!
Module_id 22 Severity 6 : NvMediaICPCreateEx 76
Module_id 22 Severity 6 : T19x VI version  0x000019
Warning : CheckCSIPLLLock 3347: CSIPLL Unlocked 0x0
Warning : CheckCSIPLLLock 3347: CSIPLL Unlocked 0x0
Module_id 30 Severity 2 : src/devblk/nonfusa/devices/MAX96712DeserializerDriver/cdi_max96712.c 3368
Module_id 30 Severity 2 : MAX96712: CSI PLL unlock 00000000
Module_id 30 Severity 2 : src/devblk/nonfusa/devices/MAX96712DeserializerDriver/cdi_max96712.c 3680
Module_id 30 Severity 2 : MAX96712: command failed:
Module_id 30 Severity 2 : CDI_CONFIG_MAX96712_CHECK_CSIPLL_LOCK
Module_id 30 Severity 2 : src/devblk/nonfusa/devices/MAX96712DeserializerDriver/CNvMMax96712.cpp 420
Module_id 30 Severity 2 : MAX96712: CDI_CONFIG_MAX96712_CHECK_CSIPLL_LOCK failed with NvMedia error 7
Enter 'ld' to list display-able outputs.
Enter 'e' followed by 'ID' to enable display for specific camera group
Enter 'les' followed by sensor ID to enable LED
Enter 'lds' followed by sensor ID to disable LED
Enter 'dl' followed by sensor ID to disable the link
Enter 'el' followed by sensor ID to enable the link without module reset
Enter 'elr' followed by sensor ID to enable the link with module reset
Enter 'q' to quit the application
-
Output
Sensor0_Out0	Frame rate (fps):		0
Sensor0_Out0	First latency (ms):		N/A
Sensor0_Out0	Average latency (ms):		N/A
Sensor0_Out0	RMS jitter (ms):		N/A


Output
Sensor0_Out0	Frame rate (fps):		0
Sensor0_Out0	Average latency (ms):		N/A
Sensor0_Out0	RMS jitter (ms):		N/A

Could you please provide us some tips or hints to resolve this issue?

Best regards,
Roshan

It appears that, as indicated in the topic and based on the source file cdi_max96712.c line 3368, no valid video streams are being received by the deserializer.

Please note that support for camera drivers of camera modules not on DRIVE AGX Xavier Sensors & Accessories | NVIDIA Developer falls outside the scope of our forum assistance. I recommend reaching out to your Nvidia representative for further discussion and support.