Connection issue from Launcher Apps to Nucleus Server

[dlindsey]

Looking at the log above, your app is actually not able to discover the nucleus server URL you’re supplying.

Tick: provider_nucleus: Connection to omniverse://nucleus.talon.und.edu failed: Discovery Failed 2024-05-20 19:20:30 [209,697ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Will attempt to reconnect in 127 milliseconds 2024-05-20 19:20:30 [209,842ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Connection to omniverse://nucleus.talon.und.edu failed: Discovery Failed 2024-05-20 19:20:30 [209,842ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Will attempt to reconnect in 443 milliseconds 2024-05-20 19:20:30 [210,301ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Connection to omniverse://nucleus.talon.und.edu failed: Discovery Failed 2024-05-20 19:20:30 [210,301ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Will attempt to reconnect in 1155 milliseconds 2024-05-20 19:20:31 [211,471ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Connection to omniverse://nucleus.talon.und.edu failed: Discovery Failed 2024-05-20 19:20:31 [211,471ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Will attempt to reconnect in 1982 milliseconds 2024-05-20 19:20:33 [213,469ms] [Info] [omni.client.plugin] Tick: provider_nucleus: Connection to omniverse://nucleus.talon.und.edu failed: Discovery Failed

Please validate this is the proper server path, and you can actually reach that url from your machine.
Also, please talk with your Nucleus admin to validate the discovery service is running.

[walker.mckee]

Thank you for your help, I have figured out the issue. Dlindsey’s last message prompted me to try using the campus VPN which fixed the issue. We aren’t sure why I needed to do that because my coworkers are able to connect without the VPN. I can also browse the server in Nucleus Navigator without the VPN. Our system admin is looking into it right now. Thank you again for your help.