Please give me more background/information of the unit.
Have you ever flashed it successfully with any release?
If yes, when is it?
If no, please carefully check Getting Started with DRIVE Software :: NVIDIA DRIVE AGX System Installation and Setup. Are you using A2A USB “2.0” cable?
Has it been used in any vehichle?
Please refer to Xavier A on NVIDIA Drive Xavier not able to flash / not able to boot - #40 by VickNV and provide us output of “showvoltages” command. Thanks.