Error occured during Installation of Isaac Sim : UsdE57FileFormat

Omniverse Isaac Sim
, ,
1

Hi,

when trying to install Isaac Sim 2022.1.1 from the Omniverse Launcher the following error occurs:

Error occurred during installation of Isaac Sim: Command failed: “/home/panda/.local/share/ov/pkg/isaac_sim-2022.1.1/omni.isaac.sim.post.install.sh”
UsdE57FileFormat
OmniAssetFileFormat
2022-09-28 16:58:38 [3,628ms] [Error] [carb.crashreporter-breakpad.plugin] crash detected
2022-09-28 16:58:44 [9,550ms] [Error] [carb.crashreporter-breakpad.plugin] Wrote dump file ‘/home/panda/.local/share/ov/data/Kit/Isaac-Sim/2022.1/4339450a-f556-41f2-c0726094-889902f5.dmp’
2022-09-28 16:58:44 [9,550ms] [Error] [carb.crashreporter-breakpad.plugin] dump file size is -1 bytes, file is not readable.
2022-09-28 16:58:44 [9,551ms] [Fatal] [carb.crashreporter-breakpad.plugin] Crash detected in pid 3375 thread 3375
2022-09-28 16:58:44 [9,551ms] [Fatal] [carb.crashreporter-breakpad.plugin] Thread 3375 backtrace follows:
2022-09-28 16:58:44 [9,580ms] [Fatal] [carb.crashreporter-breakpad.plugin] 000: libcarb.events.plugin.so!std::basic_string, std::allocator >::~basic_string()+0xde4 (??:?)
2022-09-28 16:58:44 [9,599ms] [Fatal] [carb.crashreporter-breakpad.plugin] 001: libcarb.assets.plugin.so!std::basic_string, std::allocator >::basic_string(std::string const&, unsigned long, unsigned long)+0x8e54 (??:?)
2022-09-28 16:58:44 [9,617ms] [Fatal] [carb.crashreporter-breakpad.plugin] 002: libcarb.datasource-file.plugin.so!std::basic_string, std::allocator >::~basic_string()+0x424 (??:?)
2022-09-28 16:58:44 [9,636ms] [Fatal] [carb.crashreporter-breakpad.plugin] 003: libgpu.foundation.plugin.so!std::fill(std::_Bit_iterator, std::_Bit_iterator, bool const&)+0x374 (??:?)
2022-09-28 16:58:44 [9,654ms] [Fatal] [carb.crashreporter-breakpad.plugin] 004: libcarb.datasource-omniclient.plugin.so!std::_V2::condition_variable_any::~condition_variable_any()+0x1044 (??:?)
2022-09-28 16:58:44 [9,671ms] [Fatal] [carb.crashreporter-breakpad.plugin] 005: libomni.kit.renderer.plugin.so!std::__future_base::_Result::_M_destroy()+0x3674 (??:?)
2022-09-28 16:58:44 [9,688ms] [Fatal] [carb.crashreporter-breakpad.plugin] 006: librtx.materialdb.plugin.so!std::mutex::lock()+0x224 (??:?)
2022-09-28 16:58:44 [9,711ms] [Fatal] [carb.crashreporter-breakpad.plugin] 007: libpthread.so.0!funlockfile+0x60 (sigaction.c:?)
/home/panda/.local/share/ov/pkg/isaac_sim-2022.1.1/omni.isaac.sim.post.install.sh: Zeile 17: 3375 Speicherzugriffsfehler (Speicherabzug geschrieben) ${SCRIPT_DIR}/omni.isaac.sim.warmup.sh

Regarding installed drivers and hardware:
nvidia-smi -L
GPU 0: NVIDIA GeForce RTX 3090 (UUID: GPU-b5efba7d-6f46-2d7c-4cf3-679f77247a4f)
nvidia-smi
±----------------------------------------------------------------------------+
| NVIDIA-SMI 470.141.03 Driver Version: 470.141.03 CUDA Version: 11.4 |
|-------------------------------±---------------------±---------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|===============================+======================+======================|
| 0 NVIDIA GeForce … Off | 00000000:01:00.0 On | N/A |
| 0% 52C P8 45W / 350W | 247MiB / 24259MiB | 0% Default |
| | | N/A |
±------------------------------±---------------------±---------------------+

±----------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=============================================================================|
| 0 N/A N/A 1104 G /usr/lib/xorg/Xorg 35MiB |
| 0 N/A N/A 1612 G /usr/lib/xorg/Xorg 107MiB |
| 0 N/A N/A 1741 G /usr/bin/gnome-shell 87MiB |
±----------------------------------------------------------------------------+

The installation of create succeeded.
I cleared the .cache/ov/Kit folder and tried again without success.

I appreciate any ideas on where the remaining problem lies. Best, Josh

3

Hmm, I’ve not seen that crash. Can you share the full logs please? Does Create runs fine?
Do you see a similar error in Isaac Sim 2022.1.0 too?

4

@josua.hoefgen , were you able to resolve the issue?

5

Yes, the issue is resolved and Isaac Sim is running fine.
I suppose the underlying reason were remaining artefacts of incompatible drivers.
The basic linux troubleshooting steps actually covers that topic: Linux Troubleshooting — Omniverse Launcher documentation , though I cannot really point out the reason, as it should have been a clean set up w/o any drivers previously installed.
Knowing that the clean purge probabaly was required, how could this be concluded from the given error message?
Would the full logs still be helpful?

6

Hello. I have the same problem. I described it here:
https://forums.developer.nvidia.com/t/error-installing-isaac-sim/230727/4
I reinstalled Isaac Sim. I used cleanup tool to clean the disk before installation. In my computer Isaac Sim was installed earlier and there was no problem with the drivers. The problem with the drivers is detected when starting Isaac Sim, but I have installation problems.