Isaac-sim installation is failed due to X Error

Omniverse Isaac Sim
1

hello members of the NVIDIA forums,

Would you tell me that I should do for installing Isaac-sim ?

[details]
I tried preparing Isaac-sim based on the official documentation.
https://docs.omniverse.nvidia.com/app_isaacsim/app_isaacsim/install_basic.html#workstation-setup

I completed “2.1 Workstation Setup”.
Then, I tried installing Isaac-sim based on “2.2 Omniverse Launcher”.
However, I faced the following error about X server:

I guessed that the error is raised on multi GPUs.
I tried to search related questions in the forum, however I could not find the answer.
My PC has six GPUs(Geforce RTX 3090).

==== error messages. ( was manually written.) =====
15:09:48.186 › Running “/home//.local/share/ov/pkg/isaac_sim-2022.1.1/omni.isaac.sim.post.install.sh”
15:09:49.082 › Dequeue [0b641047-f3c8-4b3d-8637-085f7fb08afb] isaac_sim.
15:09:49.083 › Reset current installer.
15:09:49.083 › [0b641047-f3c8-4b3d-8637-085f7fb08afb] Removing the artifact path /home//.local/share/ov/pkg/isaac_sim-2022.1.1/Isaac Sim.zip due to an error.
15:09:49.734 › [0b641047-f3c8-4b3d-8637-085f7fb08afb] Removing the installation path /home//.local/share/ov/pkg/isaac_sim-2022.1.1 due to an error.
15:09:51.548 › Error: Command failed: “/home//.local/share/ov/pkg/isaac_sim-2022.1.1/omni.isaac.sim.post.install.sh”
X Error of failed request: GLXBadFBConfig
Major opcode of failed request: 152 (GLX)
Minor opcode of failed request: 0 ()
Serial number of failed request: 194
Current serial number in output stream: 194
2022-10-13 06:09:48 [705ms] [Error] [omni.core.ITypeFactory] ITypeFactory must not be destructed post-main. plugins will not be unloaded.
/home//.local/share/ov/pkg/isaac_sim-2022.1.1/omni.isaac.sim.post.install.sh: line 17: 3774483 Segmentation fault (core dumped) ${SCRIPT_DIR}/omni.isaac.sim.warmup.sh

at ChildProcess.exithandler (node:child_process:407:12)
at ChildProcess.emit (node:events:527:28)
at maybeClose (node:internal/child_process:1092:16)
at Socket.<anonymous> (node:internal/child_process:451:11)
at Socket.emit (node:events:527:28)
at Pipe.<anonymous> (node:net:709:12)
2

Hi. I’m curious if you have similar issues running Create or Code.
Please also share the Isaac Sim logs at ~/.nvidia-omniverse/logs/Kit/Isaac-Sim/2022.1
Do you have a display connected to one of your GPUs?
An output of your nvidia-smi may be helpful too.

3

Hi,
Thank you for your quick reply.
Could you tell me how to run “Create” or “Code” ?
Are these the process in the installation ?

[about log file]
I share a log file in ~/.nvidia-omniverse/logs/Kit/Isaac-Sim/2022.1/.
kit_20221013_152650.log (352.7 KB)

[about display]
Yes, I have a display connected to one of my GPUs.

[about nvidia-smi]
I share a text file for nvidia-smi outputs.
nvidia_smi.txt (5.7 KB)

4

Create is another app on the Omniverse Launcher. Please try install and run it.

If you are not able to run any other Omniverse apps, there could be a problem with your drivers. Try reinstalling it.
510.85.02
See also: Linux Troubleshooting — Omniverse Robotics documentation

5

@ryo.sakai.cx , were you able to resolve the issue related to installation?

6

Hi,
I’m sorry for late reply.
I installed “Create” and “Code”, however I couldn’t run them.
Does the running problem depends on the driver ?

Sheikh_Dawood recommends to update my driver.
If the running problem depends on my driver, I would like to close the issue.
Because I can’t try to update the driver due to relationships of other apps.

[Detail]
I tried to install “Create” and “Code” from Omniverse Lanucher.
The installations were normally finished.
Then, I click the launch button of “Create” or “Code”.
However, I couldn’t run these apps.
(The apps didn’t show the main window of them.)

The following logs show the installation message and running message.

[When I installed and tried running “Create”. I had no response after the final log message.]
14:34:32.166 › [e802e298-e2f5-4ce3-a288-21bd621a0e6b] Finishing the create@2022.2.2 installation…
14:34:32.170 › Set create version to 2022.2.2.
14:34:32.173 › Dequeue [e802e298-e2f5-4ce3-a288-21bd621a0e6b] create.
14:34:32.173 › Reset current installer.
14:34:32.173 › [e802e298-e2f5-4ce3-a288-21bd621a0e6b] Installed create@2022.2.2 to /home/my pc/.local/share/ov/pkg/create-2022.2.2.
14:34:53.078 › Running “/home/my pc/.local/share/ov/pkg/create-2022.2.2/omni.create.sh”

[When I installed and tried running “Code”. I had no response after the final log message.]
14:45:35.087 › [ff1db872-faa7-47a9-ad18-61a4b2f60fce] Finishing the code@2022.2.0 installation…
14:45:35.089 › Set code version to 2022.2.0.
14:45:35.091 › Dequeue [ff1db872-faa7-47a9-ad18-61a4b2f60fce] code.
14:45:35.091 › Reset current installer.
14:45:35.091 › [ff1db872-faa7-47a9-ad18-61a4b2f60fce] Installed code@2022.2.0 to /home/my pc/.local/share/ov/pkg/code-2022.2.0.
14:45:44.150 › Running “/home/my pc/.local/share/ov/pkg/code-2022.2.0/omni.code.sh” --/app/environment/name=‘launcher’

7

Yes, please follow Sheikh’s instruction and update the drivers. If the issue still persists then you can always reach out to us.

8

Launching Omniverse with MESA_GL_VERSION_OVERRIDE=4.6 ./omniverse-launcher-linux.AppImage as proposed by wine - X Error of failed request: GLXBadFBConfig - Ask Ubuntu has helped me to temporarily solved the issue. I am following the discussion for getting a cleaner solution.

1 Like
10

Hi,

i am facing kind of a similar problem, when launching Isaac Sim.
I have installed the 2023.1.0 version of Isaac Sim on Ubuntu 22.04 and have access via Remote (Windows RDP).
My PC also uses 2 GPUs (Geforce RTX 3090).

For the installation I folowed the instructions on the official hompage (Workstation Installation — Omniverse IsaacSim latest documentation).

But still I am not able launch Isaac Sim and get the following error:
X Error of failed request: GLXBadFBConfig
Major opcode of failed request: 150 (GLX)
Minor opcode of failed request: 0 ()
Serial number of failed request: 220
Current serial nuber in output stream: 220

Here is also my nvidia-smi output:

image
image821×446 34.8 KB

Would appreciate any help!
Thanks!

11

@nicolai.kilian i came across a few similar threads, take a look at this one in particular and see if their solution helps in your case -

12

Hi @nicolai.kilian - Possible to update driver as mentioned in the doc?, and see if that resolves the issue. Isaac Sim Requirements — Omniverse IsaacSim latest documentation

13

Hi,
Thanks for your responses and sorry for my late answer.
I was unfortunately not able to update the driver and solve the problem that way.

My current solution is to use TeamViewer and not the Windows Service to get Remote access.
I still was not able to figure out, what really caused the problem (same configuration with one GPU was fine), but till now the TeamViewer option works perfectly.

1 Like