Isaac Sim Version
4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):
Operating System
Ubuntu 22.04
Ubuntu 20.04
Windows 11
Windows 10
Other (please specify):
GPU Information
- Model: GeForce RTX 4060 Laptop GPU
- Driver Version: 572.70
Topic Description
Detailed Description
Trying to install Isaac sim following the instructions from this link: Workstation Installation — Isaac Sim Documentation
Then I tried to launch Isaacsim, which is when I encountered the errors.
I’m running a laptop with a iGPU and a dGPU. Have found various forums and tried their solutions with no success. Have attached dump logs.
Steps to Reproduce
- followed installation instructions for isaacsim
Error Messages
2025-03-09 02:26:50 [5,704ms] [Error] [gpu.foundation.plugin] Multiple Installable Client Drivers (ICDs) are found for the same GPU on the system. This causes the same GPU to be reported multiple times by more than one driver and leads to instability or crash.
For Windows, a clean driver reinstallation may be required. It might also happen after connecting with some certain remote desktop applications.
…
|---------------------------------------------------------------------------------------------|
| Driver Version: 572.70 | Graphics API: Vulkan
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
| | | | | | Bus-ID | |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA GeForce RTX 4060 Laptop.. | | | 7957 MB | 10de | b3ea9c04.. |
| | | | | | 28e0 | 0b1451b2.. |
| | | | | | 1 | |
|---------------------------------------------------------------------------------------------|
| 1 | Intel(R) Iris(R) Xe Graphics | | | 16245 MB | 8086 | d7820100.. |
| | | | | | a7a0 | 8680a0a7.. |
| | | | | | N/A | |
|---------------------------------------------------------------------------------------------|
| 2 | Intel(R) Iris(R) Xe Graphics | | | 16245 MB | 8086 | a5440b00.. |
| | | | | | a7a0 | 8680a0a7.. |
| | | | | | N/A | |
|---------------------------------------------------------------------------------------------|
| 3 | Intel(R) Iris(R) Xe Graphics | | | 16245 MB | 8086 | c0080200.. |
| | | | | | a7a0 | 8680a0a7.. |
| | | | | | N/A | |
|=============================================================================================|
| OS: Windows 11 Home, Version: 10.0 (24H2), Build: 26100, Kernel: 10.0.26100.3194
| Processor: 13th Gen Intel(R) Core(TM) i9-13905H
| Cores: 14 | Logical Cores: 20
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 32491 | Free Memory: 17130
| Total Page/Swap (MB): 55019 | Free Page/Swap: 38453
|---------------------------------------------------------------------------------------------|
2025-03-09 02:26:50 [5,963ms] [Error] [omni.gpu_foundation_factory.plugin] Failed to create any GPU devices, including an attempt with compatibility mode.
Screenshots or Videos
Additional Information
What I’ve Tried and didn’t work
- Have tried reinstalling Isaac sim
- have tried launching from omniverse launcher - actually can’t install Isaac sim on there anymore, only an external link to Isaac sim binary downloads despite a message saying Isaac sim 4.5 is the last supported install
- Have tried installing 537.58 driver
- Have ran the compatibility checker and it correctly detected the GPU. - see attached for logs
- Have tried to disable iGPU driver, but my laptop freezes so that’s not an option.
Related Issues
Additional Context
Laptop running windows 11, intel IGPU and nvidia dGPU.
sanitised_compatibility_checker_log.txt (87.2 KB)
sanitised_isaacsim_log.txt (9.4 KB)
