Isaac sim 2022.1 not launching using the remote access

Omniverse Isaac Sim
1

I installed Isaac Sim through the Exchange tab in Omniverse and it cannot be launched.
I tried running Isaac sim directly from the terminal with ./isaac-sim.selector.sh
I am getting this in the terminal:

Loading user config located at: '/home/zhl/.local/share/ov/data/Kit/Isaac-Sim_App_Selector/2022.2/user.config.json'
[Info] [carb] Logging to file: /home/zhl/.nvidia-omniverse/logs/Kit/Isaac-Sim_App_Selector/2022.2/kit_20230830_105248.log
2023-08-30 02:52:48 [114ms] [Warning] [omni.ext.plugin] [ext: omni.sensors.nv.lidar] Extensions config 'extension.toml' doesn't exist '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.lidar' or '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.lidar/config'
2023-08-30 02:52:48 [114ms] [Warning] [omni.ext.plugin] [ext: omni.sensors.nv.radar] Extensions config 'extension.toml' doesn't exist '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.radar' or '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.radar/config'
[0.314s] [ext: omni.stats-0.0.0] startup
[0.326s] [ext: omni.rtx.shadercache-1.0.0] startup
[0.328s] [ext: omni.assets.plugins-0.0.0] startup
[0.329s] [ext: omni.gpu_foundation-0.0.0] startup
[0.338s] [ext: carb.windowing.plugins-1.0.0] startup
[0.352s] [ext: omni.kit.renderer.init-0.0.0] startup
X Error of failed request:  GLXBadFBConfig
  Major opcode of failed request:  150 (GLX)
  Minor opcode of failed request:  0 ()
  Serial number of failed request:  215
  Current serial number in output stream:  215

I also tried the headless launch mode using ./isaac-sim.headless.native.sh, and there are the outputs

[Info] [carb] Logging to file: /home/zhl/.nvidia-omniverse/logs/Kit/Isaac-Sim/2022.2/kit_20230830_110642.log
2023-08-30 03:06:42 [114ms] [Warning] [omni.ext.plugin] [ext: omni.sensors.nv.lidar] Extensions config 'extension.toml' doesn't exist '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.lidar' or '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.lidar/config'
2023-08-30 03:06:42 [114ms] [Warning] [omni.ext.plugin] [ext: omni.sensors.nv.radar] Extensions config 'extension.toml' doesn't exist '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.radar' or '/home/zhl/.local/share/ov/pkg/isaac_sim-2022.2.1/exts/omni.sensors.nv.radar/config'
[0.370s] [ext: omni.stats-0.0.0] startup
[0.410s] [ext: omni.rtx.shadercache-1.0.0] startup
[0.426s] [ext: omni.assets.plugins-0.0.0] startup
[0.428s] [ext: omni.gpu_foundation-0.0.0] startup
[0.437s] [ext: carb.windowing.plugins-1.0.0] startup
[0.449s] [ext: omni.kit.renderer.init-0.0.0] startup
X Error of failed request:  GLXBadFBConfig
  Major opcode of failed request:  150 (GLX)
  Minor opcode of failed request:  0 ()
  Serial number of failed request:  181
  Current serial number in output stream:  181

and there are the info of nvidia-smi

image
image862×983 142 KB

Here are my log files when I run the isaac-sim.selector.sh. Would greatly appreciate it if someone can help.
kit_20230830_105248.log (156.5 KB)

2

Can you install and run other apps like USD Composer or Code?
I might need to do a reinstall of the drivers. Do you install the drivers using the .run installer?

3

I cannot run both of them. And I have tried to reinstall the driver several times. The same problem happened every time.

4

Are you running on a baremetal Ubuntu machine and have a physical display connected to one of the GPUs?
Also try the latest 525 drivers: 525.125.06

5

yes I have a physical display connected to my GPUs. And I will try the 525.125.06 driver although I have tried the 525.60.11 with the same problem.

6

Here is the system info
image

7

Well，I tried the 525.125.06 but the same problem happened.

8

Can you share the logs in /home/zhl/.nvidia-omniverse/logs/Kit/Isaac-Sim/2022.2/? There could be other clues in there.

Is it possible to temporarily disconnect all other GPUs except for one and have the display connected to that one?

Also try temporarily disabling multigpu by adding these flags when running Isaac Sim.

   --/renderer/multiGpu/enabled=false
   --/renderer/multiGpu/maxGpuCount=1
9

2022.2.zip (296.8 KB)
Thanks a lot but these flags didn’t seem to work. Here are the logs

10

Thanks but I don’t see any errors in those logs files.

11

I tried another workstation without using the remote access. The workstation is equipped with a RTX 4090 GPU. and the error info turned out to be like this.

Screenshot from 2023-09-02 12-27-46
Screenshot from 2023-09-02 12-27-461920×1087 120 KB

How can I fix it? Thanks!

12

Here are the logs
2022.2.zip (58.6 KB)

13

For the machine with RTX 4090, try updating to the latest 535 drivers. Before running Isaac Sim confirmed the output of nvidia-smi looks correct.

For the remote machine, the 525 driver should be ok but it depends on how the remote connection is setup.
Try setting this and also confirm nvidia-smi is working before running Isaac Sim.

export MESA_GL_VERSION_OVERRIDE=4.6

14

how can Nvidia make things so hard. things don’t work here and there all over the place due to all kinds of things like driver version, parameters, etc. which could have been taken care of from their side.

1 Like
15

Hi @pagetok - I don’t see your question in here! if you have issue or question pls post it here! and if you have feedback then you can use FEEDBACK Request from Isaac Sim Users