Fail to download during installation of Isaac Sim 2019.2

Autonomous Machines Isaac Omniverse Isaac Sim
#1

I encountered “failed to download…” when executing ‘Setup.sh’.

I use IsaacSimProject_1.2.1238533.gitdeps.tar.gz that was downloaded yesterday for Engine/Build/IsaacSimProject_1.2_Core.gitdeps.xml.

“Setup.sh” is terminated as follows:

$ ./Setup.sh
Content for RobotGames demo will be downloaded…
Registering git hooks… (this will override existing ones!)
Fixing inconsistent case in filenames.
Setting up Mono
Checking dependencies (excluding Win32, Win64, Mac, Android)…
Updating dependencies: 99% (32845/32847), 7956.4/7970.6 MiB | 0.00 MiB/s…
Failed to download ‘http://carbon-deps.s3.amazonaws.com/IsaacSimProject_1.2_Core/ea4b4e9ac084c5d4234202535eb8a381b8eaf809’: Can’t read from pack stream (CorruptPackFileException)
Result: 1

How can I resolve this problem?

#2

Hi hskim,

Have you followed up the instruction in the doc:

https://docs.nvidia.com/isaac/isaac_sim/setup.html

Have you already registered for UE4 on your machine?

THanks,
Liila

#3

Hi ltorabi,

I have followed up the instruction in the doc: https://docs.nvidia.com/isaac/isaac_sim/setup.html

I have already registered for UE4 on my machine.

And my github ID has been linked to Epic Games ID.

But, “./Setup.sh” is suspended with the following step:

Do you agree to the Isaac SDK EULA (y/n)? y
Content for Isaac Sim will be downloaded…
Registering git hooks… (this will override existing ones!)
Fixing inconsistent case in filenames.
Setting up Mono
Checking dependencies (excluding Win32, Win64, Mac, Android)…
Updating dependencies: 99% (3693/3695), 8408.3/8415.2 MiB | 0.00 MiB/s…

And then, the following message is printed on my terminal after some minutes:

Failed to download ‘http://carbon-deps.s3.amazonaws.com/IsaacSimProject_1.2_Core/ea4b4e9ac084c5d4234202535eb8a381b8eaf809’: Can’t read from pack stream (CorruptPackFileException)
Result: 1

What is downloaded from ‘http://carbon-deps.s3.amazonaws.com/IsaacSimProject_1.2_Core/ea4b4e9ac084c5d4234202535eb8a381b8eaf809’?

When I try to open the above URL using Web browser, I can download a binary file.

But, when running “./Setup.sh”, it always fails.

#4

Hi hskim,

I am very sorry, it seems I missed to reply to you.
Do you still have the issue, or has been resolved?

Kindly,
Liila

#5

Hi ltorabi,

The issue isn’t resolved, yet.

Thanks,
Hee-Soo Kim

#6

Hi hskim,

Please use the latest Isaac SDK and Sim that was released yesterday.
Please note that Isaac Sim based on UE4 will be no longer be developed and supported by Isaac SDK for 2019.3 release and forward.
Please use the Isaac Sim based on Unity.

Thank you,
Liila