Hello, the glass material is black in this scene.
(There are eyeballs inside the lenses which are supposed to be seen).
Under render settings increase the bounce of reflection/refraction and adjust the roughness cutoff value.
Hello @user79641. Let me forward this to the rendering team to take a look! Thanks for reaching out to us!
Hello,
In the mesh’s properties, you can disable Cast Shadows.
Unless Caustics are enabled in a light (and not all light types support it) and Caustics are enabled in the Real-Time render settings then translucent materials will cast opaque shadows. For such a case as yours, disabling shadow casting should be sufficient.
It works, thank you!
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