I can't find the Audio2face tool window

[teotavares]

I’m using the 2022.1.1-rc3 version.

[WendyGram]

Hello @teotavares! Look under the Audio2Face Tab on the main horizontal menu bar. You should see options for these menus:

• A2F Data Conversion
• Audio2Face Tool
• Character Transfer Tool

If they don’t have a checkmark by them, just click on them to open the menu.

[teotavares]

hi Wendy
i only needed to restart my pc, and now works, fine.

Thanks

[1602497099]

hello,I cant find the Audio2Face Tab on the main horizontal menu bar.

[Ehsan.HM]

Could you please send your latest Audio2Face log file? It should be located inside C:\Users\<USERNAME>\.nvidia-omniverse\logs\Kit\Audio2Face on Windows and ~/.nvidia-omniverse/logs/Kit/Audio2Face on Linux?

[1602497099]

@Ehsan.HM

C:\Users<USERNAME>.nvidia-omniverse\logs\Kit\Audio2Face

kit_20240313_104336.log (964.8 KB)
kit_20240312_173040.log (1.2 MB)

[Ehsan.HM]

It looks like you have 2 graphic cards, Intel(R) UHD Graphics 770 and NVIDIA GeForce RTX 4070.
Can you disable the non-RTX one from device manager and try again?

[1602497099]

thank you!I will try that :)

[1602497099]

kit_20240317_114904.log (736.5 KB)
I disabled Intel(R) UHD Graphics 770,but it does not work.The log shows that "[Error] [omni.ext._impl._internal] Failed to import python module omni.audio2face.core from d:\omniverse\lib\audio2face-2023.2.0\exts\omni.audio2face.core. Error: Failed to open file b’C:\Users\\xe7\xbe\xa4\xe9\x9d\x92\AppData\Local\Temp\scipy-tqpfjo54’. Traceback:
"

[Simplychenable]

@1602497099 another possibility could be related to the use of special character as your username (群青). last i checked, OV needs english characters. do you have another account/computer that you can try on to confirm this?

[1602497099]

thanks for that!