IS RTX 2080Ti not supported by CREATE/OMNIVERSE

Omniverse Apps Create
#1

Why is RTX 2080TI not supported!!
All RTX are supported is said if im not wrong.
Both view and create has errors.
Uninstalled and reinstalled both.
Shows as active YES=0 (it should be active right)

2022-01-19 10:25:47 [11,756ms] [Info] [carb] Initializing plugin: gpu.foundation.plugin (interfaces: [carb::graphicsmux::GraphicsMux v1.1],[gpu::foundation::GpuFoundation v0.1],[gpu::foundation::ISystemInfo v0.1],[gpu::realm::Realm v0.1],[rtx::psodb::PsoDb v0.2],[rtx::rendergraph::RenderGraphBuilder v0.8],[rtx::resourcemanager::ResourceManager v0.18],[rtx::shaderdb::ShaderDb v0.7]) (impl: gpu.foundation.plugin)
2022-01-19 10:25:47 [12,061ms] [Info] [gpu.foundation.plugin] Skipping software adapter 2: Microsoft Basic Render Driver
2022-01-19 10:25:47 [12,198ms] [Info] [carb.graphics-direct3d.plugin] Active GPU: NVIDIA GeForce RTX 2080 Ti
2022-01-19 10:25:48 [13,337ms] [Info] [carb.graphics-direct3d.plugin] Active GPU: Microsoft Basic Render Driver
2022-01-19 10:25:48 [13,338ms] [Warning] [gpu.foundation.plugin] Raytracing is not supported on GPU: 1. Skipping this device.
2022-01-19 10:25:48 [13,339ms] [Warning] [carb.graphics-direct3d.plugin] Leaking graphics objects. Live device refcount: 5. Release all the graphics objects prior to destroying the device.
2022-01-19 10:25:48 [13,339ms] [Info] [gpu.foundation.plugin]
|---------------------------------------------------------------------------------------------|
| Driver Version: 511.9 | Graphics API: D3D12
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA GeForce RTX 2080 Ti | Yes: 0 | | 11049 MB | 10de | 13118000ā€¦ |
| | | | | | 1e04 | 0 |
|---------------------------------------------------------------------------------------------|
| 1 | Microsoft Basic Render Driver | | | 0 MB | 1414 | 13e08000ā€¦ |
| | | | | | 8c | 0 |
|=============================================================================================|
| OS: Windows, Version: 10.0, Build: 22000
| Processor: Intel(R) Coreā„¢ i9-9920X CPU @ 3.50GHz | Cores: 12 | Logical: 24
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 65263 | Free Memory: 57313
| Total Page/Swap (MB): 167663 | Free Page/Swap: 157268
|---------------------------------------------------------------------------------------------|

2022-01-19 10:25:48 [13,340ms] [Info] [carb] Initializing plugin: carb.cudainterop.plugin (interfaces: [carb::cudainterop::CudaInterop v0.4]) (impl: carb.cudainterop.plugin)
2022-01-19 10:25:48 [13,342ms] [Info] [carb] Initializing plugin: carb.glinterop.plugin (interfaces: [carb::glinterop::GLInterop v0.1]) (impl: carb.glinterop.plugin)
2022-01-19 10:25:48 [13,470ms] [Info] [carb.glinterop.plugin] OpenGL renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2

2022-01-19 10:25:49 [13,749ms] [Warning] [gpu.foundation.plugin] Different GPUs have different availalbe VRAM. The texture streaming system will be limited to the lower VRAM number
2022-01-19 10:25:49 [13,749ms] [Info] [carb] Initializing plugin: carb.shadercompiler-slang.plugin (interfaces: [carb::shadercompiler::ShaderCompiler v0.5]) (impl: carb.shadercompiler-slang.plugin)
2022-01-19 10:25:51 [15,811ms] [Info] [gpu.foundation.plugin] Device 0:
2022-01-19 10:25:51 [15,811ms] [Info] [gpu.foundation.plugin] - Render queues: 2
2022-01-19 10:25:51 [15,811ms] [Info] [gpu.foundation.plugin] - Compute queues: 1
2022-01-19 10:25:51 [15,811ms] [Info] [gpu.foundation.plugin] - Copy queues: 1
2022-01-19 10:25:51 [15,865ms] [Info] [gpu.foundation.plugin] Process 0 of 1 started.
2022-01-19 10:25:51 [15,875ms] [Info] [carb] Initializing plugin: omni.ui.windowmanager.plugin (interfaces: [omni::ui::windowmanager::IWindowCallbackManager v0.3]) (impl: omni.ui.windowmanager.plugin)
2022-01-19 10:25:51 [15,875ms] [Info] [carb] Initializing plugin: carb.imgui.plugin (interfaces: [carb::imgui::ImGui v1.0]) (impl: carb.imgui.plugin)
2022-01-19 10:25:51 [15,875ms] [Info] [carb] Initializing plugin: carb.imguizmo.plugin (interfaces: [carb::imguizmo::ImGuizmo v1.0]) (impl: carb.imguizmo.plugin)
2022-01-19 10:25:51 [15,876ms] [Info] [carb] Initializing plugin: omni.ui.glyphmanager.plugin (interfaces: [omni::ui::IGlyphManager v1.0]) (impl: omni.ui.glyphmanager.plugin)
2022-01-19 10:25:51 [15,887ms] [Info] [carb] Initializing plugin: carb.svg.plugin (interfaces: [carb::svg::Svg v0.1]) (impl: carb.svg.plugin)
2022-01-19 10:25:51 [15,936ms] [Info] [carb] file ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/resources/resources.config.jsonā€™ does not exist
2022-01-19 10:25:51 [16,184ms] [Info] [omni.ext.plugin] About to startup: [ext: omni.ui-2.5.3] (order: 0) Triggered by: omni.anim.camera_tool-101.0.6, omni.iray.settings.core-0.6.2, omni.kit.browser.core-1.1.8, omni.kit.capture-0.4.7, omni.kit.context_menu-1.3.2, omni.kit.mainwindow-0.0.0, omni.kit.menu.utils-1.0.2, omni.kit.notification_manager-1.0.0, omni.kit.primitive.mesh-1.0.0, omni.kit.property.material-1.7.2, omni.kit.property.usd-3.11.4, omni.kit.selection-0.1.0, omni.kit.thumbnails.mdl-1.0.7, omni.kit.tool.asset_importer-2.3.13, omni.kit.tool.collect-2.1.0, omni.kit.tool.navigation-102.2.8, omni.kit.tool.teleport-102.0.2, omni.kit.viewport_widgets_manager-1.0.3, omni.kit.widget.browser_bar-2.0.2, omni.kit.widget.filebrowser-2.2.20, omni.kit.widget.graph-1.1.4, omni.kit.widget.layers-1.5.12, omni.kit.widget.material_preview-1.0.3, omni.kit.widget.path_field-2.0.3, omni.kit.widget.prompt-1.0.0, omni.kit.widget.searchfield-1.0.4, omni.kit.widget.settings-1.0.0, omni.kit.widget.stage-2.6.8, omni.kit.widget.versioning-1.3.4, omni.kit.widget.zoombar-1.0.1, omni.kit.widgets.custom-0.6.1, omni.kit.window.console-0.1.0, omni.kit.window.content_browser-2.4.10, omni.kit.window.cursor-1.0.1, omni.kit.window.drop_support-1.0.0, omni.kit.window.extensions-1.0.2, omni.kit.window.file-1.3.5, omni.kit.window.filepicker-2.4.12, omni.kit.window.popup_dialog-2.0.4, omni.kit.window.preferences-1.1.5, omni.kit.window.property-1.6.2, omni.kit.window.script_editor-1.5.0, omni.kit.window.section-102.1.7, omni.kit.window.stage-2.3.4, omni.kit.window.status_bar-0.1.0, omni.kit.window.viewport-0.0.0, omni.kit.xr-1.0.0, omni.kit.xr.profile.tabletar-1.0.0, omni.rtx.settings.core-0.5.4, omni.rtx.window.settings-0.6.0, omni.view.aboutwindow-0.1.0, omni.view.dashboard-0.1.0, omni.view.menubar.connection-0.1.0, omni.view.movie_maker-0.3.0, omni.view.preference-0.1.0, omni.view.shared-0.1.0, omni.view.startup-0.1.0, omni.view.toolbar-0.1.6, omni.view.tooltip-0.1.0 (path: d:/nvidia_omniverse/library/view-2021.3.10/kit/extscore/omni.ui)
2022-01-19 10:25:51 [16,184ms] [Info] [omni.kit.app.plugin] [16.949s] [ext: omni.ui-2.5.3] startup
2022-01-19 10:25:51 [16,184ms] [Info] [omni.ext.plugin] Attempting to load plugins. Folder: ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/pluginsā€™ Filename: ā€˜omni.ui.windowmanager.pluginā€™
2022-01-19 10:25:51 [16,186ms] [Info] [omni.ext.plugin] Attempting to load plugins. Folder: ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/pluginsā€™ Filename: ā€˜omni.ui.glyphmanager.pluginā€™
2022-01-19 10:25:51 [16,187ms] [Info] [omni.ext.plugin] Attempting to load plugins. Folder: ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/plugins/carb_gfxā€™ Filename: ā€˜carb.svg-nanosvg.pluginā€™
2022-01-19 10:25:51 [16,221ms] [Info] [omni.ext.plugin] About to startup: [ext: omni.kit.mainwindow-0.0.0] (order: 0) Triggered by: omni.kit.uiapp-0.0.0 (path: d:/nvidia_omniverse/library/view-2021.3.10/kit/extscore/omni.kit.mainwindow)
2022-01-19 10:25:51 [16,221ms] [Info] [omni.kit.app.plugin] [16.986s] [ext: omni.kit.mainwindow-0.0.0] startup
2022-01-19 10:25:51 [16,221ms] [Info] [omni.ext.plugin] Attempting to load plugins. Folder: ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/pluginsā€™ Filename: ā€˜omni.ui.windowmanager.pluginā€™
2022-01-19 10:25:51 [16,239ms] [Info] [omni.ext.plugin] About to startup: [ext: omni.kit.uiapp-0.0.0] (order: -500) Triggered by: omni.app.view-2021.3.0, omni.kit.importer.cad-0.3.0, omni.kit.xr-1.0.0 (path: d:/nvidia_omniverse/library/view-2021.3.10/kit/extscore/omni.kit.uiapp)
2022-01-19 10:25:51 [16,239ms] [Info] [omni.kit.app.plugin] [17.004s] [ext: omni.kit.uiapp-0.0.0] startup
2022-01-19 10:25:51 [16,239ms] [Info] [omni.ext.plugin] Attempting to load plugins. Folder: ā€˜d:/nvidia_omniverse/library/view-2021.3.10/kit/pluginsā€™ Filename: ā€˜omni.uiaudio.pluginā€™
2022-01-19 10:25:51 [16,240ms] [Info] [carb] Registered plugin: omni.uiaudio.plugin (interfaces: [omni::audio::IUiAudio v0.1]) (impl: omni.uiaudio.plugin)
2022-01-19 10:25:51 [16,241ms] [Info] [omni.ext.plugin] About to startup: [ext: omni.kit.asset_converter-1.1.43] (order: -100) Triggered by: omni.app.view-2021.3.0, omni.kit.tool.asset_importer-2.3.13 (path: d:/nvidia_omniverse/library/view-2021.3.10/extscache/omni.kit.asset_converter-1.1.43+wx64.r.cp37)
2022-01-19 10:25:51 [16,241ms] [Info] [omni.kit.app.plugin] [17.006s] [ext: omni.kit.asset_converter-1.1.43] startup
2022-01-19 10:25:52 [17,165ms] [Info] [omni.ext.plugin] About to startup: [ext: omni.usd.schema.physx-0.0.0] (order: -100) Triggered by: omni.kit.mesh.raycast-103.2.0 (path: d:/nvidia_omniverse/library/view-2021.3.10/kit/extsphysics/omni.usd.schema.physx)
2022-01-19 10:25:52 [17,165ms] [Info] [omni.kit.app.plugin] [17.930s] [ext: omni.usd.schema.physx-0.0.0] startup

#2

Hi @user20541,
Looking at the logs you have posted, I donā€™t see any error.
Mind attaching the complete .log file that shows the errors?
Logs should be in the folder C:\Users\USERNAME\.nvidia-omniverse\logs\Kit\ based on the app you are using.

Also, make sure to try the recommended driver version ā€œ471.41ā€ on windows:
Technical Requirements ā€” Omniverse Create documentation

#3

kit_20220118_164634.log (100.5 KB)
Please help. Thanks.

#4

raytracing is not supported in off it says in the earlier post i had done
2022-01-19 10:25:48 [13,338ms] [Warning] [gpu.foundation.plugin] Raytracing is not supported on GPU: 1. Skipping this device.

because of which nothing is visible in the viewport. its all grey and no model nothing visible.
even if i added the sunsky system on a empty scene.

Marbels works for me without a probem.
But create and View doesnt.

#5

Thanks for the log. I see strange info in the log.
Your first log and the second log are completely different in how things got started.

  • Your first log shows: RTX GPU was correctly activated, app started and it was never shutdown.
    Is any app showing up on the screen (e.g. up to 5 minutes)?

The warning ā€œRaytracing is not supported on GPU: 1.ā€ is just informational, and specifying that your second GPU ā€œMicrosoft Basic Render Driverā€ (software adapter) does not support Raytracing, which is fine and it just get skipped.

  • Your second log shows: Your secondary software GPU was selected as an RTX capable card, maybe by the splash screen! It has no [error] or [warning] in the log file.

My recommendation is to locate your installation folder, and then running the Create app in single-GPU mode directly by clicking on"omni.create.singlegpu.bat"

I also see that you are using Windows 11, which is currently not supported or fully tested by Omniverse.
That might be the main reason we are seeing strange behaviors.

#6

kit_20220124_141026.log (366.2 KB)

latest log after i click ā€œomni.create.singlegpu.batā€
similar error.
just sharing for help you guys to make it work with windows 11. my 2cents.
Thanks.
Let me know if there is anyting else i can do. would love to help.

1 Like
#7

Hi @user20541! The development team looked at the files you posted and there are a few issues that maybe happening here:

  • It looks like you are using Windows 11 - Unfortunately, Windows 11 is not fully supported yet
  • You may need to remove older cache files. Look at your current version of Create, then go to C:\Users\<USERNAME>\AppData\Local\ov\pkg\<CACHE_VERSION> and delete anything older than the current version of Create
  • It looks like you have Omniverse installed on your D drive. The dev team informed me that this may cause and issue because Omiverse looks for your C drive. Support for other drives is still in development.