Isaac Sim 4.5.0 Completely Freezing my computer Ubuntu 22.04 Jammy

Isaac Sim Version

4.5.0

Operating System

Ubuntu 22.04 Jammy

GPU Information

  • Model: RTX 4060 8GB
  • Driver Version: 535.183.01

Detailed Description

I followed the IsaacSim 4.5.0 download installation via Workstation Installation — Isaac Sim Documentation

The Isaac Sim App Selector 4.5.0 opened up and I clicked Isaac Sim Full. The Isaac Sim Full 4.5.0 window opens up and I am able to navigate through different sections for around 30 seconds. In the loading bar located at the bottom right, my computer always seems to completely freeze when it gets to /home/usr/isaacsim/kit/resources/icons/sounds/sound.jpg. I have to fully reboot my computer to gain usability again. I’m not sure why this is occurring I’m very new to IsaacSim.

Steps to Reproduce

  1. Download Isaac Sim 4.5.0 from the website.
  2. Run Isaac Sim Full.

I tried reinstalling IsaacSim 4.5.0 as well as switching drivers from Nvidia driver 570 to 535. When I run Nvidia-smi my GPU pops up as well as the latest cuda version.

Screenshots or Videos

This is the output terminal of Isaac Sim 4.5.0 before it crashes

Any help or comments would be appreciated!

Thank you

Not sure if this has anything to do with it as well. (unsupported GPU warnings?)

Please share the output of Isaac Sim Compatibility Checker.

Additionally, please try the recommended driver version, 535.129.03, and the latest stable production driver, 550.144.03.

I understand that I have under the minimum requirements of 32GB of Ram but I don’t think that is the reason that my whole computer freezes upon the initiation of IsaacSim Full. I was running IsaacSim 4.2.0 and my computer has never froze/ required a full reboot to gain functionality.

Update: Now it stays frozen on this screen for about 5-10 minutes, then it will force quit. The output in the terminal then reads “killed” after. Tried to run it again and my computer completely froze and had to reboot.

-I reinstalled IsaacSim 4.2.0 and am able to run it just fine. Not sure why IsaacSim 4.5.0 doesn’t work. Isn’t it supposed to be better? I guess I will continue to use 4.2.0.

Thank you for the update. I recommend trying Isaac Sim 4.5.0 after you’ve increased your RAM.

Also getting the same error. Isaacsim 4.5.0 ran perfectly fine last week, but those deprecation errors and everything else started popping up on a fresh install about 4 days ago. It’s not “frozen,” but Isaacsim 4.5.0 no longer fully loads anymore due to those errors (same black screen + “not responding”). My system is fully compatible.

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I do not think RAM is the issue here. I am facing the exact same issue raised by the people in this thread. It does not work for Ubuntu 22.04 Jammy and I had the previous version work just fine. The 4.5 only freezes even after having the right driver.

Hi @robotic314 @kamala.krishnan

Could you please specify the exact error message you encountered and upload your complete log file?

I ran into the same issue recently on Ubuntu 20.04. Isaac Sim 4.5.0 had been working fine, but after reinstalling the NVIDIA driver using sudo apt-get install, it stopped working — same black screen and deprecation warnings.

In my case, it turned out to be a minor driver version mismatch. The version that caused the issue was 550.144 (installed via apt), while 550.135 works fine on my system. Reverting to 550.135 resolved the problem. You might want to check your driver version as well.

+) I tested both 550.144 and 550.135, and in both cases, the compatibility test showed a solid green result.

Have you tried using --reset-user and --reset-data args on startup? This fixed similar issue for me.

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For anyone encountering this issue, may I ask if you have the “isaacsim.code_editor.vscode” extension enabled? As suggested, please try running with the --reset-user option.

@lmk3224 @robotic314 What are the deprecation warnings? Could you provide your full logs?

Unfortunately, I don’t have the full logs from that time.

However, to describe the situation more specifically: I was using the play.py script from the rsl_rl framework within isaac_lab to visualize a trained policy for a single environment in Isaac Sim. While the simulation launched, the right bottom side of the Isaac Sim window showed a loading screen that remained stuck and never completed, which prevented further progress. For reference, I was using an NVIDIA GeForce RTX 4060 Ti GPU with 16GB of VRAM at the time.

Does the --reset-useroption work for you?

Apologies, but I haven’t had a chance to test the `–reset-user’ option yet, so I’m unable to confirm whether it works as expected.

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