Isaac Sim 5.0.0 crashes every time creating an environment

Omniverse Isaac Sim
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1

I’m trying Isaac Sim 5.0.0 for the first time and doing the Quickstart Quick Install — Isaac Sim Documentation while crash happening and the whole PC freezes infinitely and I need to force restart to recover.

What could I try as troubleshooting steps? Or 6GB Video from a mobile GPU is not supported by Isaac Sim?

Steps to reproduce:

  1. Install Isaac Sim 5.0.0 as per Quick Install — Isaac Sim Documentation
  2. Select Create > Environment > Simple Room
  3. PC freezes infinitely and I need to force restart to recover

The PC freezes every time when Simple Room is created.

Attaching the log, where crash was logged

kit_20250921_132342.log (1.3 MB)

2025-09-21T11:27:03Z [0ms] [Warning] [carb.crashreporter-breakpad.plugin] [crash] A crash has occurred. If a debugger should be attached, please set the ‘/crashreporter/debuggerAttachTimeoutMs’ setting to a timeout in milliseconds. This can be used to allow the crash reporter to wait for up to that long for a debugger to attach before processing or sending the crash report.

Information on the PC:

|---------------------------------------------------------------------------------------------|

| Driver Version: 570.172.08 | Graphics API: Vulkan

|=============================================================================================|

| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |

| | | | | | Device-ID | UUID |

| | | | | | Bus-ID | |

|---------------------------------------------------------------------------------------------|

| 0 | NVIDIA GeForce RTX 3060 Laptop.. | Yes: 0 | | 6144 MB | 10de | 0 |

| | | | | | 2520 | 06239703.. |

| | | | | | 1 | |

|---------------------------------------------------------------------------------------------|

| 1 | Intel(R) UHD Graphics (TGL GT1) | | | 23795 MB | 8086 | 0 |

| | | | | | 9a60 | 8680609a.. |

| | | | | | 0 | |

|=============================================================================================|

| OS: 22.04.5 LTS (Jammy Jellyfish) ubuntu, Version: 22.04.5, Kernel: 6.8.0-83-generic

| XServer Vendor: The X.Org Foundation, XServer Version: 12201001 (1.22.1.1)

| Processor: 11th Gen Intel(R) Core™ i7-11800H @ 2.30GHz

| Cores: 8 | Logical Cores: 16

|---------------------------------------------------------------------------------------------|

| Total Memory (MB): 31727 | Free Memory: 28242

| Total Page/Swap (MB): 2047 | Free Page/Swap: 2047

|---------------------------------------------------------------------------------------------|

Compatibility checker:

Screenshot from 2025-09-24 22-28-34
Screenshot from 2025-09-24 22-28-34502×584 38 KB

Isaac Sim Version

5.0.0

Operating System

Ubuntu 22.04

GPU Information

  • Model: NVIDIA GeForce RTX 3060 Laptop GPU
  • Driver Version: 570.172.08

Additional Information

What I’ve Tried

Tried to create a different Environment. Suprisingly the sim sometimes not crashing when Flat Grid environment is created and I can add Franka Emika Panda Arm without crashing the sim.

2

@kirill.mitkovskii i am just another user, but looks like the GPU is below the recommended spec. that aside, have you tried to disable the built in intel UHD graphics driver and use only the NVIDIA driver? below is the spec outlined in the official doc for point of reference:

also, are you experiencing the crash when opening up any other assets or creating other environments?

3

For the scenarios I’ve tested, the peak GPU memory usage was around 4 GB. However, it’s important to note that Isaac Sim and related processes could consume more VRAM depending on the complexity of your environment and other concurrent GPU tasks.

If you’re experiencing crashes, it’s critical to ensure your system meets the minimum and recommended requirements for Isaac Sim development.

4

Hello!

We noticed that this topic hasn’t received any recent responses, so we are closing it for now to help keep the forum organized.

If you’re still experiencing this issue or have additional questions, please feel free to create a new topic with updated details. When doing so, we recommend mentioning or linking to this original topic in your new post—this helps provide context and makes it easier for others to assist you.

Thank you for being part of the NVIDIA Isaac Sim community.

Best regards,
The NVIDIA Isaac Sim Forum Team