Hello,
I am trying to run Isaac Sim on my machine, but unfortunately after launching my machine completely locks up and I have to forcibly shut it down.
Specs of my system are as follows:
OS: Pop!_OS 22.04 LTS x86_64
Host: ROG Zephyrus M16 GU603ZW_GU603ZW 1.0
Kernel: 6.6.6-76060606-generic
Uptime: 26 mins
Packages: 3233 (dpkg), 10 (flatpak)
Shell: bash 5.1.16
Resolution: 1920x1200, 1920x1080, 1920x1080
DE: GNOME 42.5
WM: Mutter
WM Theme: Pop
Theme: Pop [GTK2/3]
Icons: Pop [GTK2/3]
Terminal: alacritty
CPU: 12th Gen Intel i9-12900H (20) @ 4.900GHz
GPU: NVIDIA Geforce RTX 3070 Ti Laptop GPU
GPU: Intel Alder Lake-P
Memory: 5055MiB / 31825MiB
My NVIDIA driver version is 545.29.06 and CUDA version is 12.3.
The weird thing about this issue is that there seems to be no error logged. This is from the tail of the Isaac Sim log:
...
2023-12-19 10:00:39 [15,658ms] [Info] [rtx.materialdb.plugin] Generation and compilation of UsdPreviewSurfaceMonolithic.mdl took 0.008194 sec (queued for 0.000068 sec)
2023-12-19 10:00:39 [15,660ms] [Info] [carb] Plugin omni.hydratexture.plugin is already a dependency of omni.kit.app.plugin; not changing unload order
2023-12-19 10:00:39 [15,673ms] [Info] [omni.usd] [MBVH]: enableHydraengineMasking: OFF, for indexForEngineInstance: 0
2023-12-19 10:00:39 [15,673ms] [Info] [omni.usd] [MBVH]: raytracingMotion/enable: OFF, for indexForEngineInstance: 0
2023-12-19 10:00:39 [15,679ms] [Info] [carb] Plugin omni.hydratexture.plugin is already a dependency of omni.kit.renderer.plugin; not changing unload order
2023-12-19 10:00:39 [15,682ms] [Info] [omni.kit.widget.layers.layer_model] Load sublayers of layer anon:0x7cc480089030:World0.usd.
2023-12-19 10:00:39 [15,682ms] [Info] [omni.kit.widget.layers.layer_model] Load sublayers of layer anon:0x7cc4980093e0:World0-session.usda.
2023-12-19 10:00:39 [15,683ms] [Info] [omni.kit.waypoint.core.extension] No waypoint prim found!
2023-12-19 10:00:39 [15,691ms] [Info] [carb] Plugin omni.kit.viewport.legacy_gizmos is already a dependency of omni.appwindow.plugin; not changing unload order
2023-12-19 10:00:39 [15,699ms] [Info] [omni.kit.widget.layers.layer_model] Load sublayers of layer anon:0x7cc480089030:World0.usd.
2023-12-19 10:00:39 [15,700ms] [Info] [omni.kit.widget.layers.layer_model] Load sublayers of layer anon:0x7cc4980093e0:World0-session.usda.
2023-12-19 10:00:40 [16,408ms] [Info] [rtx.multigpumanager.plugin] View 0 (/Render/RenderProduct_omni_kit_widget_viewport_ViewportTexture_0) assigned to device 0
2023-12-19 10:00:40 [16,408ms] [Info] [rtx.multigpumanager.plugin] View 0 (/Render/RenderProduct_omni_kit_widget_viewport_ViewportTexture_0) switching to 1x1 layout
2023-12-19 10:00:40 [16,533ms] [Info] [omni.kit.waypoint.core.extension] No waypoint prim found!
2023-12-19 10:00:40 [16,577ms] [Info] [omni.kit.app._impl] [py stdout]: [16.594s] RTX ready
2023-12-19 10:00:40 [16,650ms] [Info] [omni.kit.app.plugin] [16.667s] Isaac Sim App is loaded.
So the last thing it says is that the app is ready, but actually at this point the machine completely freezes.
The system logs also seem to show no error, except that in the run up to the issue there is an endless loop of output relating to the GPU:
...
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): EDID vendor "AUO", prod id 49561
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Using hsync ranges from config file
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Using vrefresh ranges from config file
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Printing DDC gathered Modelines:
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Modeline "2560x1600"x0.0 282.80 2560 2608 2640 2720 1600 1610 1620 1732 -hsync -vsync (104.0 kHz eP)
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): EDID vendor "AUO", prod id 49561
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Using hsync ranges from config file
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Using vrefresh ranges from config file
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Printing DDC gathered Modelines:
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (II) modeset(0): Modeline "2560x1600"x0.0 282.80 2560 2608 2640 2720 1600 1610 1620 1732 -hsync -vsync (104.0 kHz eP)
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E24 G4 (DFP-0): connected
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E24 G4 (DFP-0): Internal TMDS
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E24 G4 (DFP-0): 600.0 MHz maximum pixel clock
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0):
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-1: disconnected
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-1: Internal DisplayPort
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-1: 2670.0 MHz maximum pixel clock
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0):
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E23 G4 (DFP-2): connected
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E23 G4 (DFP-2): Internal DisplayPort
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): HP Inc. HP E23 G4 (DFP-2): 2670.0 MHz maximum pixel clock
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0):
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-3: disconnected
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-3: Internal TMDS
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0): DFP-3: 165.0 MHz maximum pixel clock
Dec 19 10:00:39 ronsm /usr/libexec/gdm-x-session[3784]: (--) NVIDIA(GPU-0):
Does anyone have any experience with this issue or have suggested avenues for troubleshooting? Many members of our team have this same laptop/OS setup, so I am keen to figure out what the issue is.
Thanks!