Kit app template 106 [carb::graphics::Graphics v3.2] cannot provide requested version

Hi,
I´m trying walktrue web-viewer-sample, GitHub - NVIDIA-Omniverse/web-viewer-sample: This sample demonstrates how a front-end client can present a streamed Omniverse Kit application and how to send messages between the two apps., but I have problem with Kit app template 106.
I´m able to chreate new template and build it, but when i try to run it I get many errors with carb::graphics plugin
App starts but stuck on RTX Loading screen.

C:\temp\kit-app-template1062\kit-app-template-main>C:\temp\kit-app-template1062\kit-app-template-main_build\windows-x86_64\release\my_company.my_usd_explorer123_streaming.kit.bat
[Info] [carb] Logging to file: C:/Users/DZCRQID/.nvidia-omniverse/logs/Kit/My USD Explorer123 Streaming/0.1/kit_20240905_081047.log
[0.962s] [ext: omni.kit.async_engine-0.0.0] startup
[2.120s] [ext: omni.client-1.1.0] startup
[2.204s] [ext: omni.activity.core-1.0.1] startup
[2.239s] [ext: omni.datastore-0.0.0] startup
[2.259s] [ext: omni.stats-1.0.1] startup
[2.278s] [ext: omni.blobkey-1.1.0] startup
[2.288s] [ext: omni.assets.plugins-0.0.0] startup
[2.332s] [ext: omni.ujitso.default-1.0.0] startup
[2.362s] [ext: omni.rtx.shadercache.d3d12-1.0.0] startup
[2.368s] [ext: omni.activity.profiler-1.0.3] startup
[2.392s] [ext: omni.gpu_foundation-0.0.0] startup
[2.644s] [ext: carb.windowing.plugins-1.0.0] startup
[2.869s] [ext: omni.kit.renderer.init-0.0.0] startup
[2.882s] [ext: omni.kit.pipapi-0.0.0] startup
[2.887s] [ext: omni.kit.pip_archive-0.0.0] startup
[2.893s] [ext: omni.kit.telemetry-0.5.0] startup
[3.214s] [ext: omni.mtlx-0.1.0] startup
[3.232s] [ext: omni.usd.config-1.0.4] startup
[3.288s] [ext: omni.gpucompute.plugins-0.0.0] startup
[3.310s] [ext: omni.usd.libs-1.0.1] startup
[4.040s] [ext: omni.services.pip_archive-0.13.5] startup
[4.053s] [ext: omni.kit.loop-default-0.2.0] startup
[4.065s] [ext: omni.appwindow-1.1.8] startup
2024-09-05 06:10:51 [3,839ms] [Error] [omni.appwindow.plugin] Icon load failed. Path: ‘c:/temp/kit-app-template1062/kit-app-template-main/_build/windows-x86_64/release/exts/my_company.my_usd_explorer123.setup/data/nvidia-omniverse-usd_explorer.ico’, GetLastError: 0x00000000

[4.106s] [ext: omni.kit.renderer.core-1.0.1] startup
[4.260s] [ext: omni.kit.renderer.capture-0.0.0] startup
[4.299s] [ext: omni.kit.renderer.imgui-1.0.1] startup
[4.427s] [ext: omni.ui-2.23.11] startup
[4.482s] [ext: omni.kit.mainwindow-1.0.3] startup
[4.490s] [ext: carb.audio-0.1.0] startup
[4.498s] [ext: omni.uiaudio-1.0.0] startup
[4.521s] [ext: omni.kit.uiapp-0.0.0] startup
[4.522s] [ext: omni.usd.schema.metrics.assembler-106.0.1] startup
[4.695s] [ext: omni.usd.schema.semantics-0.0.0] startup

|---------------------------------------------------------------------------------------------|
| Driver Version: 552.86 | Graphics API: D3D12
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
| | | | | | Bus-ID | |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA RTX A5000 | Yes: 0 | | 24250 MB | 10de | 76e20200… |
| | | | | | 2231 | 0 |
| | | | | | 2d | |
|=============================================================================================|
| OS: Windows 10 Enterprise, Version: 10.0 (22H2), Build: 19045, Kernel: 10.0.19041.4780
| Processor: Intel(R) Xeon(R) Gold 6234 CPU @ 3.30GHz | Cores: 16 | Logical: 32
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 391895 | Free Memory: 365480
| Total Page/Swap (MB): 432855 | Free Page/Swap: 402030
|---------------------------------------------------------------------------------------------|
[5.117s] [ext: omni.usd.schema.anim-0.0.0] startup
[5.244s] [ext: omni.usd.schema.geospatial-0.0.0] startup
[5.272s] [ext: omni.usd.schema.audio-0.0.0] startup
[5.295s] [ext: omni.kit.actions.core-1.0.0] startup
[5.342s] [ext: usdrt.scenegraph-7.4.8] startup
[5.659s] [ext: omni.kit.commands-1.4.9] startup
[5.763s] [ext: omni.graph.exec-0.9.3] startup
[5.782s] [ext: omni.kit.usd_undo-0.1.8] startup
[5.786s] [ext: omni.kit.exec.core-0.13.2] startup
[5.820s] [ext: omni.kit.audiodeviceenum-1.0.1] startup
[5.845s] [ext: omni.usd_resolver-1.0.0] startup
[5.914s] [ext: omni.kit.window.popup_dialog-2.0.24] startup
[5.939s] [ext: omni.usd.core-1.2.11] startup
[5.950s] [ext: omni.resourcemonitor-105.0.1] startup
[5.980s] [ext: omni.kit.widget.nucleus_connector-1.1.8] startup
[5.992s] [ext: omni.timeline-1.0.10] startup
[6.016s] [ext: omni.hydra.usdrt_delegate-7.4.7] startup
[6.188s] [ext: omni.hydra.scene_delegate-0.3.3] startup
[6.213s] [ext: omni.iray.libs-0.0.0] startup
[6.276s] [ext: omni.usd-1.11.2] startup
[6.488s] [ext: omni.mdl.neuraylib-0.2.5] startup
[6.511s] [ext: omni.mdl-52.0.1] startup
[6.784s] [ext: omni.kit.asset_converter-2.1.15] startup
[7.212s] [ext: omni.kit.clipboard-1.0.3] startup
[7.225s] [ext: omni.volume-0.5.0] startup
[7.261s] [ext: omni.kit.widget.path_field-2.0.9] startup
[7.267s] [ext: omni.ujitso.processor.texture-1.0.0] startup
[7.289s] [ext: omni.hsscclient-0.0.0] startup
[7.300s] [ext: omni.kit.widget.browser_bar-2.0.10] startup
[7.306s] [ext: omni.kit.notification_manager-1.0.8] startup
[7.342s] [ext: omni.ujitso.client-0.0.0] startup
[7.352s] [ext: omni.kit.helper.file_utils-0.1.8] startup
[7.359s] [ext: omni.kit.collaboration.telemetry-1.0.0] startup
[7.661s] [ext: omni.kit.widget.filebrowser-2.10.48] startup
[7.699s] [ext: omni.kit.widget.options_menu-1.1.4] startup
[7.748s] [ext: omni.kit.collaboration.channel_manager-1.0.11] startup
[7.802s] [ext: omni.ui.scene-1.9.3] startup
[7.939s] [ext: omni.kit.widget.options_button-1.0.2] startup
[7.944s] [ext: omni.kit.widget.context_menu-1.2.1] startup
[7.963s] [ext: omni.kit.usd.layers-2.1.31] startup
[8.004s] [ext: omni.kit.window.filepicker-2.10.34] startup
[8.108s] [ext: omni.hydra.rtx-0.2.0] startup
[8.312s] [ext: omni.kit.menu.utils-1.5.27] startup
[8.538s] [ext: omni.kit.context_menu-1.8.0] startup
[8.636s] [ext: omni.kit.window.file_importer-1.1.11] startup
[8.655s] [ext: omni.kit.raycast.query-1.0.5] startup
[8.736s] [ext: omni.kit.viewport.legacy_gizmos-1.0.15] startup
[8.901s] [ext: omni.kit.material.library-1.4.4] startup
[9.031s] [ext: omni.hydra.pxr-1.1.7] startup
[9.136s] [ext: omni.kit.viewport.registry-104.0.6] startup
[9.140s] [ext: omni.kit.viewport.scene_camera_model-1.0.4] startup
[9.201s] [ext: omni.kit.hydra_texture-1.2.6] startup
[9.227s] [ext: omni.kit.widget.searchable_combobox-1.0.6] startup
[9.281s] [ext: omni.kit.window.drop_support-1.0.2] startup
[9.295s] [ext: omni.kit.widget.viewport-106.0.3] startup
[9.316s] [ext: omni.hydra.engine.stats-1.0.2] startup
[9.510s] [ext: omni.kit.widget.settings-1.1.1] startup
[9.581s] [ext: omni.kit.viewport.window-106.0.8] startup
[9.949s] [ext: omni.kit.window.cursor-1.1.2] startup
[9.997s] [ext: omni.kit.window.preferences-1.5.3] startup
[10.185s] [ext: omni.kit.viewport.menubar.core-106.0.2] startup
[10.786s] [ext: omni.kit.viewport.utility-1.0.17] startup
[10.789s] [ext: omni.kit.viewport.menubar.bottom-1.0.5] startup
[10.830s] [ext: omni.kit.viewport.menubar.nav_bar_toggle-1.0.3] startup
[10.884s] [ext: omni.kit.viewport.menubar.timeline-1.0.2] startup
[10.938s] [ext: omni.kit.widget.prompt-1.0.7] startup
[10.981s] [ext: omni.kit.hotkeys.core-1.3.3] startup
[10.984s] [ext: omni.kit.widget.live_session_management.ui-1.0.1] startup
[11.134s] [ext: omni.kit.collaboration.presence_layer-1.0.8] startup
[11.196s] [ext: omni.kit.window.file_exporter-1.0.29] startup
[11.202s] [ext: omni.kit.widget.filter-1.1.4] startup
[11.244s] [ext: omni.kit.primitive.mesh-1.0.16] startup
[11.447s] [ext: omni.kit.widget.stage-2.10.26] startup
[12.012s] [ext: omni.kit.widget.live_session_management-1.2.18] startup
[12.142s] [ext: omni.kit.widget.zoombar-1.0.5] startup
[12.198s] [ext: omni.kit.widget.searchfield-1.1.6] startup
[12.269s] [ext: omni.kit.stage_template.core-1.1.21] startup
[12.299s] [ext: omni.kit.browser.core-2.3.11] startup
[12.538s] [ext: omni.kit.stage_templates-1.2.3] startup
[12.605s] [ext: omni.kit.widget.highlight_label-1.0.2] startup
[12.652s] [ext: omni.kit.window.file-1.3.52] startup
[12.666s] [ext: omni.kit.window.content_browser_registry-0.0.6] startup
[12.682s] [ext: omni.kit.window.property-1.11.1] startup
[12.842s] [ext: omni.kit.window.content_browser-2.9.14] startup
[12.984s] [ext: omni.scene.optimizer.core-106.0.15] startup
[16.495s] [ext: omni.kit.property.usd-3.21.28] startup
[16.829s] [ext: omni.kit.browser.folder.core-1.9.12] startup
[17.152s] [ext: omni.kit.converter.common-500.0.8] startup
[17.835s] [ext: omni.kit.property.material-1.9.4] startup
[17.921s] [ext: omni.kit.browser.material-1.5.2] startup
[18.042s] [ext: omni.kit.converter.dgn_core-500.0.12] startup
[18.675s] [ext: omni.kit.widget.material_preview-1.0.16] startup
[18.758s] [ext: omni.activity.pump-1.0.0] startup
[18.775s] [ext: omni.kit.window.material-1.6.0] startup
[18.911s] [ext: omni.kit.tool.remove_unused.core-0.1.2] startup
[18.945s] [ext: omni.activity.usd_resolver-1.0.2] startup
[18.962s] [ext: omni.kit.tool.asset_importer-2.5.5] startup
[18.965s] [ext: omni.activity.ui-1.0.29] startup
[19.006s] [ext: omni.kit.tool.remove_unused.controller-0.1.3] startup
[19.052s] [ext: omni.kit.converter.dgn-500.0.4] startup
[19.118s] [ext: omni.kit.window.title-1.1.3] startup
[19.149s] [ext: omni.kit.converter.jt_core-500.0.12] startup
[20.535s] [ext: omni.kit.converter.hoops_core-500.0.12] startup
[21.245s] [ext: omni.kit.widgets.custom-1.0.8] startup
[21.672s] [ext: omni.kit.converter.jt-500.0.4] startup
[21.694s] [ext: omni.kit.converter.hoops-500.0.5] startup
[21.724s] [ext: omni.kit.usd_explorer.tooltip-1.0.0] startup
[21.778s] [ext: omni.kit.converter.cad-201.1.0] startup
[21.779s] [ext: omni.kit.window.modifier.titlebar-105.2.16] startup
[21.963s] [ext: omni.kit.usd_explorer.render-1.0.1] startup
[22.132s] [ext: omni.kit.viewport.menubar.lighting-106.0.2] startup
[22.230s] [ext: omni.kit.manipulator.selection-104.0.9] startup
[22.237s] [ext: omni.kit.viewport.actions-106.0.3] startup
[22.302s] [ext: omni.kit.stage.copypaste-1.2.2] startup
[22.372s] [ext: omni.kit.playlist.core-1.3.4] startup
[22.484s] [ext: omni.kit.prim.icon-1.0.13] startup
[22.609s] [ext: omni.kit.viewport.menubar.display-106.0.2] startup
[22.684s] [ext: omni.kit.viewport.menubar.camera-105.1.8] startup
[22.901s] [ext: omni.kit.manipulator.transform-104.7.5] startup
[23.321s] [ext: omni.kit.widget.toolbar-1.6.2] startup
[23.597s] [ext: omni.kit.waypoint.core-1.4.52] startup
[24.430s] [ext: omni.kit.collaboration.viewport.camera-2.0.18] startup
[24.605s] [ext: omni.kit.manipulator.selector-1.1.1] startup
[24.675s] [ext: omni.kit.manipulator.tool.snap-1.4.5] startup
[24.915s] [ext: omni.kit.markup.core-1.2.19] startup
[25.572s] [ext: omni.kit.tool.camera_playlist-1.3.1] startup
[25.736s] [ext: omni.kit.manipulator.viewport-107.0.0] startup
[25.790s] [ext: omni.kit.viewport.manipulator.transform-106.0.1] startup
[25.806s] [ext: omni.timeline.live_session-1.0.7] startup
[25.994s] [ext: omni.kit.markup.playlist-0.0.5] startup
[26.077s] [ext: omni.fabric.commands-1.1.4] startup
[26.152s] [ext: omni.kit.manipulator.prim.core-107.0.3] startup
[26.347s] [ext: omni.kit.timeline.minibar-1.2.9] startup
[26.453s] [ext: omni.kit.tool.markup-1.2.69] startup
[26.667s] [ext: omni.kit.selection-0.1.4] startup
[26.709s] [ext: omni.kit.manipulator.prim.fabric-106.0.1] startup
[26.760s] [ext: omni.usd.metrics.assembler-106.0.1] startup
[26.978s] [ext: omni.kit.manipulator.prim.usd-106.0.1] startup
[27.021s] [ext: omni.rtx.window.settings-0.6.16] startup
[27.216s] [ext: omni.kit.menu.edit-1.1.24] startup
[27.310s] [ext: omni.kit.widget.nucleus_info-1.0.2] startup
[27.350s] [ext: omni.usd.metrics.assembler.ui-106.0.2] startup
[27.486s] [ext: omni.kit.manipulator.prim-106.0.0] startup
[27.487s] [ext: omni.hydra.pxr.settings-1.0.7] startup
[27.531s] [ext: omni.kit.ngsearch-0.3.3] startup
[27.574s] [ext: omni.kit.search_core-1.0.5] startup
[27.632s] [ext: omni.kit.viewport.menubar.framerate-1.0.9] startup
[27.692s] [ext: omni.kit.waypoint.playlist-1.0.8] startup
[27.767s] [ext: omni.kit.window.toolbar-1.6.1] startup
[27.815s] [ext: omni.kit.viewport.menubar.markup-104.1.26] startup
[27.913s] [ext: omni.kit.search.service-0.1.12] startup
[31.503s] [ext: omni.kit.browser.sample-1.4.7] startup
[31.569s] [ext: omni.kit.viewport.menubar.waypoint-104.2.16] startup
[31.648s] [ext: omni.hydra.scene_api-0.1.2] startup
[31.672s] [ext: omni.kit.property.camera-1.0.6] startup
[31.714s] [ext: omni.kit.property.audio-1.0.11] startup
[31.782s] [ext: omni.kit.viewport.rtx-104.0.1] startup
[31.783s] [ext: omni.kit.property.render-1.1.1] startup
[31.838s] [ext: omni.kit.property.transform-1.5.1] startup
[31.948s] [ext: omni.kit.property.light-1.0.8] startup
[32.000s] [ext: omni.kit.property.geometry-1.3.0] startup
[32.103s] [ext: omni.kit.viewport.ready-1.0.6] startup
[32.131s] [ext: omni.kit.stage_column.payload-2.0.0] startup
[32.202s] [ext: omni.warp.core-1.2.1] startup
[32.597s] [ext: omni.kit.property.bundle-1.2.11] startup
[32.672s] [ext: omni.kit.viewport.navigation.core-1.0.29] startup
[32.872s] [ext: omni.kit.manipulator.camera-105.0.5] startup
[32.888s] [ext: omni.kit.thumbnails.usd-1.0.9] startup
[33.845s] [ext: omni.kit.window.status_bar-0.1.6] startup
[33.922s] [ext: omni.kit.tool.measure-105.2.6] startup
[34.355s] [ext: omni.kit.window.section-107.0.1] startup
[34.627s] [ext: omni.kit.viewport.navigation.camera_manipulator-1.0.53] startup
[34.854s] [ext: omni.kit.tool.teleport-104.2.15] startup
[35.087s] [ext: omni.kit.viewport.navigation.capture_no_ansel-1.0.17] startup
[35.115s] [ext: omni.kit.viewport.navigation.markup-1.0.30] startup
[35.146s] [ext: omni.kit.viewport.navigation.measure-1.0.5] startup
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[35.204s] [ext: omni.scene.optimizer.ui-106.0.15] startup
[35.347s] [ext: omni.kit.viewport.navigation.teleport-1.0.16] startup
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[35.693s] [ext: omni.kit.viewport.navigation.waypoint-1.0.22] startup
[35.763s] [ext: omni.rtx.settings.core-0.6.0] startup
[35.849s] [ext: omni.scene.optimizer.bundle-106.0.15] startup
[35.850s] [ext: omni.kit.browser.asset-1.3.10] startup
[35.894s] [ext: omni.kit.property.layer-1.1.6] startup
[35.940s] [ext: omni.kit.quicklayout-1.0.7] startup
[35.945s] [ext: omni.kit.viewport.navigation.usd_explorer.bundle-1.0.13] startup
[35.984s] [ext: omni.kit.menu.file-1.1.10] startup
[36.055s] [ext: omni.kit.widget.stage_icons-1.0.4] startup
[36.086s] [ext: omni.kit.usd_explorer.conn.manager-1.0.0] startup
[36.119s] [ext: omni.kit.livestream.core-4.3.6] startup
[36.136s] [ext: omni.kit.streamsdk.plugins-4.5.1] startup
[36.138s] [ext: omni.kit.window.about-1.2.4] startup
[36.217s] [ext: omni.kit.window.console-0.2.12] startup
[36.483s] [ext: omni.kit.window.stage-2.5.10] startup
[36.578s] [ext: omni.kit.widget.live-2.1.6] startup
[36.648s] [ext: omni.kit.collaboration.selection_outline-1.0.6] startup
[36.742s] [ext: omni.kit.livestream.webrtc-4.1.1] startup
Streaming server started.
[37.177s] [ext: omni.kit.usd_explorer.window.welcome-1.0.0] startup
[37.323s] [ext: omni.kit.window.stats-0.1.6] startup
[37.352s] [ext: my_company.my_usd_explorer123.setup-0.1.0] startup
[37.426s] [ext: omni.kit.usd_explorer.main.menubar-1.0.36] startup
[37.531s] [ext: my_company.my_usd_explorer123-0.1.83] startup
[37.532s] [ext: my_company.my_usd_explorer123_streaming-0.1.83] startup
2024-09-05 06:11:25 [38,452ms] [Error] [carb] Interface: [carb::graphics::Graphics v2.20] requested but default plugin [carb::graphics::Graphics v3.2] cannot provide requested version
2024-09-05 06:11:25 [38,453ms] [Error] [carb] [Plugin: rtx.postprocessing.plugin] Dependency: [carb::graphics::Graphics v2.20] failed to be resolved.
2024-09-05 06:11:25 [38,454ms] [Error] [carb] [Plugin: carb.scenerenderer-rtx.plugin] Dependency: [rtx::postprocessing::Postprocessing v1.0] failed to be resolved.
2024-09-05 06:11:25 [38,454ms] [Error] [carb] Interface: [carb::graphics::Graphics v2.20] requested but default plugin [carb::graphics::Graphics v3.2] cannot provide requested version
2024-09-05 06:11:25 [38,455ms] [Error] [carb] [Plugin: rtx.postprocessing.plugin] Dependency: [carb::graphics::Graphics v2.20] failed to be resolved.
2024-09-05 06:11:25 [38,455ms] [Error] [carb] [Plugin: carb.scenerenderer-rtx.plugin] Dependency: [rtx::postprocessing::Tonemapping v0.4] failed to be resolved.
2024-09-05 06:11:26 [38,557ms] [Warning] [omni.fabric.plugin] Warning: attribute camera not found for path /Render/RenderProduct_omni_kit_widget_viewport_ViewportTexture_0

[38.872s] app ready
2024-09-05 06:12:04 [77,356ms] [Warning] [omni.usd] Warning: in SdfPath at line 81 of W:\ac88d7d902b57417\USD\pxr\usd\sdf\path.cpp – Ill-formed SdfPath <>: syntax error

It could be that you are using the non-recommended driver. Here are our driver requirements Technical Requirements — Omniverse USD Composer latest documentation
We recommend 537.70 and you are using 552.86

Hi, I instaled recomended version 537.70 but error is still same:
2024-09-09 11:48:24 [91,065ms] [Error] [carb] Interface: [carb::graphics::Graphics v2.20] requested but default plugin [carb::graphics::Graphics v3.2] cannot provide requested version
2024-09-09 11:48:24 [91,067ms] [Error] [carb] [Plugin: rtx.postprocessing.plugin] Dependency: [carb::graphics::Graphics v2.20] failed to be resolved.
2024-09-09 11:48:24 [91,071ms] [Error] [carb] [Plugin: carb.scenerenderer-rtx.plugin] Dependency: [rtx::postprocessing::Postprocessing v1.0] failed to be resolved.
2024-09-09 11:48:24 [91,072ms] [Error] [carb] Interface: [carb::graphics::Graphics v2.20] requested but default plugin [carb::graphics::Graphics v3.2] cannot provide requested version
2024-09-09 11:48:24 [91,073ms] [Error] [carb] [Plugin: rtx.postprocessing.plugin] Dependency: [carb::graphics::Graphics v2.20] failed to be resolved.
2024-09-09 11:48:24 [91,073ms] [Error] [carb] [Plugin: carb.scenerenderer-rtx.plugin] Dependency: [rtx::postprocessing::Tonemapping v0.4] failed to be resolved.

Ok so you have the RTX 5000 gpu and the correct drivers. Has it ever worked, or is this the first time you are trying to get it to work ? Normally the RTX message appears and sticks when it cannot initialize the gpu driver. Have you installed the Omniverse Launcher as well or just the Kit App Template ?

I have Launcher in latest Enterprise version and USD Composer in version 2023.2.5 all up and running.

Ok and has it ever worked before ? Can you get me the logs from composer ? Go to the console tab and there are some small icons in the top left on that window. Send me the log.

However, if you are Enterprise you can go through your enterprise support.

Hi, we finally find the solution. If we download kit app template using Download zip file from GIT repository, something damage some files in zip archive and it cause strange errors. Solution is download repository by GIT application.

Ah great tip. Good to know. Yes the preferred method is just to not download it at all but use the GIT command to pull it down through the command prompt.

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