Mouse and keyboard doesn't on my orin dev-kit

[yilin.shen]

dp display is OK,but mouse and keyboard doesn’t work.
more I can use the ssh remote login. but mouse and keyboard doesn’t,so I can’t login on the GUI.

[kayccc]

Which JetPack version you used?
If not JetPack 5.0.2 GA, please reflsh it to see if issue still presented.

Thanks

[yilin.shen]

Hi, thank you for your reply.
I’ve checked this dev-kit and I can’t find any JetPack Package.
can you pls share some install guide or guide website?
BTW,we have another dev-kit. also can’t find any JetPack Package installed. but the mouse and keyboard works well.

[VickNV]

Hi @yilin.shen
May I know which USB port(s) of the system your mouse/keyboard doesn’t work with? USB 2.0 Type A? both?
Do both working and non-working systems have the same DRIVE OS version? Which version is it?
Please provide the syslog of both working and non-working systems.

[yilin.shen]

@VickNV

DRIVE OS

Hi，
The Drive os Version is 6.0.3.
I used a usb3.0 typc-c usb hub and connect the mouse and keyboard，it works. look like just the usb 2.0 typeA port not work. BTW, you’ve mentioned that need I provide the syslog,can you pls provide the work step?

[SivaRamaKrishnaNV]

Dear @yilin.shen,
For syslog please check /var/log/syslog