Hi,
We followed the manual re-flash and able to flash the new OS to IGX.
However, we are not able to see the display by connecting DP cable to GPU slots.
We are able to get the DP signal using iGPU slot.
I went through other issue threads in the forum, but this issue is not resolved.
Please can you guide us here to get the DP signal via GPU slot and install dGPU.
Hi,
Can you verify that you followed the instructions here:
Especially, selecting the dGPU version in the boot loader.
Which dispaly port did you use during the installation? Which GPU are you using?
We are not using this link.
We did manual flash using attached document.
(v0.9 EA) nvidia_igx_orin_user_guide.pdf (1.1 MB)
The manual flash was successful, but switching to dGPU using dp connection to port (14) is not happening as expected.
Please can you guide us from here
Hi,
We have flashed the OS along with fireware updates according to:
In the last step of this setup, we connected DP cable to A6000 graphic card an rebooted, but not able to get DP signal from dGPU port (tried all four ports).
However, when we connect to iGPU, it boots up.
Please can anyone help us here. We are struggling to solve this past three weeks.
Hi kjay.ajith,
Thank you for confirming that you are using an RTX A6000 card.
Can you access the logs from the installation?
Can you share your /var/log/installer/installer-journal.txt ?
Additionally when you use the iGPU port to connect a display, can you share the output of the following commands:
lspci | grep -i vga
sudo lshw -C display
nvidia-smi
Hi,
Thanks for the reply.
Please find the attachment on the installer-journel.txt file from IGX iGPU system
installer-journal.txt (3.0 MB)
Hi @mofir ,
Did you get chance to look into logs that are posted above.
Hi @kjay.ajith,
It looks like the nvidia-driver was not installed during the system installation.
We are looking for an nvidia-driver like this. (the log is from my IGX with dGPU)
9: 32159 May 27 16:18:28 ubuntu-server subiquity_log.4068[25465]: Preparing to unpack …/1218-nvidia-driver-535-open_535.129.03-0ubuntu0.22.04.1_arm64.deb …
10: 32160 May 27 16:18:29 ubuntu-server subiquity_log.4068[25465]: Unpacking nvidia-driver-535-open (535.129.03-0ubuntu0.22.04.1) …
11: 38973 May 27 16:22:18 ubuntu-server subiquity_log.4068[38958]: Setting up nvidia-driver-535-open (535.129.03-0ubuntu0.22.04.1) …
The nvidia-smi command also does not report a driver version, so the iGPU version was installed.
Your system detects the RTXa6000 card though.
I have forwarded the log to some engineers for further help.
Can you verify that you installed IGX-OS 1.0 from IGX Download Center | NVIDIA Developer
Have you tried to use the Ampere A6000 dGPU VBIOS Updater Tool? following: Flashing the dGPU with ARM VBIOS - NVIDIA Docs
If yes, you should see UEFI and nvidia splash screen after reboot with DP connected to the dGPU.
Can you try to install the dGPU version of IGX OS 1.0 one more time?
Please follow the instructions for dGPU setup here: Install IGX-Software - NVIDIA Docs
Make sure to select Install IGX OS (dGPU), the second option in the Grub menu. During the installation you will use port 8. Once the installation is complete, you need to reboot. Switch to DP 14 before booting up.
If this still does not work, can you share the updated log file ?
Thank you.
Hi,
We tried three times.
in dGPU, the grub menu does not appear. We will get “No DP Signal”.
in iGPU, the grub menu appears and we will get two options to select, either of the option selected will go to again same mode saying “No DP Signal”.
Now, in iGPU the IGX system is not booting up to get the latest logs. Its like a deadlock situation now.
How to proceed from here?
Sorry for the frustrating experience.
During the installation you should connect to DP 8. Can you take fotos of the bootup screen, and the back of your IGX please? And share them here?
Thank you kjay.ajith.
The setup looks correct, and the IGX OS Image is the latest one.
Can you get a foto of the first screen where you can see the UEFI firmware version?
Also please log into the BMC and report the BMC version
cat /etc/os-release
this is detailed here: Install IGX-Software - NVIDIA Docs
There is now also the option to use the Web UI to manage your BMC: The BMC Web User Interface - NVIDIA Docs
It includes an option to install BaseOS from there.
Did you install the VBIOS for the RTXA6000?
This will also work to show the UEFI verision:
cat /sys/class/dmi/id/bios_version
36.3.1-gcid-36302503
cat /sys/class/dmi/id/bios_date
05/17/2024
Hi,
We have checked on BMC version.
cat /etc/os-release
ID=openbmc-phosphor
NAME=“NVIDIA MGX/IGX BMC (OpenBMC Project Reference Distro)”
VERSION=“IGXOrinBMC-23.11-02-v1.0”
VERSION_ID=igxorinbmc-23.11-02-v1.0-0-g740ad1efa6.1699289677.6775017
PRETTY_NAME=“NVIDIA MGX/IGX BMC (OpenBMC Project Reference Distro) IGXOrinBMC-23.11-02-v1.0”
BUILD_ID=“20231106165432”
OPENBMC_TARGET_MACHINE=“mgx-3809”
BUILD_DESC=“prod-platform”
And we haven’t tried to install the VBIOS for the RTXA6000.
Hi,
Thank you for reply.
So Igx system is not opening after boot up screen, hence we cannot get this cat information from igx system.
Please let us know if there is any other work-around.
Thank you for sending this information. From this I can see that there are newer firmware versions that you have to install in order for the base OS installation to work.
Please follow the instructions to install the following using the command line interface options.
Then you can install Base OS.
All of the above is possible through the BMC.
During the installations, please exercise caution regarding the following points.
BMC update:
After the BMC update:
Before updating the MCU
i2cdump -f -y 10 0x50
The output will contain the letters of the version.
update QSPI
Hi,
Thank you for your reply.
Now we not able to access BMC from host machine.
Please let us know how to solve this,so that I can install and update firmware versions
Hi,
Any update??
