Omniverse Login

Hello everyone,

I’m experiencing a problem with the Omniverse Launcher. When I enter my email, the launcher redirects me to my browser for authentication. However, after entering my password, I receive a “This site can’t be reached” error, and I’m unable to log in. Meanwhile, the launcher displays a continuous waiting indicator.

I’ve double-checked my internet connection, and everything seems normal. For reference, here are the launcher logs:

[2025-04-04 21:11:58.856] [info]  Login URL opened.
[2025-04-04 21:11:58.859] [info]  Waiting for login result...
[2025-04-04 21:13:51.209] [info]  Login cancelled.
[2025-04-04 21:13:52.166] [info]  Login URL opened.
[2025-04-04 21:13:52.168] [info]  Waiting for login result...
[2025-04-04 21:16:51.858] [info]  Login cancelled.
[2025-04-04 21:16:52.668] [info]  Login URL opened.
[2025-04-04 21:16:52.671] [info]  Waiting for login result...
[2025-04-04 21:17:57.002] [info]  Login cancelled.
[2025-04-04 21:18:26.895] [info]  Opening a second instance...
[2025-04-04 21:18:26.896] [error] (node:62594) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `omniverse-launcher --trace-deprecation ...` to show where the warning was created)
[2025-04-04 21:18:26.912] [error] (node:62594) [DEP0060] DeprecationWarning: The `util._extend` API is deprecated. Please use Object.assign() instead.
[2025-04-04 21:18:28.063] [info]  Login URL opened.
[2025-04-04 21:18:28.066] [info]  Waiting for login result...
[2025-04-04 21:18:31.447] [info]  Login cancelled.
[2025-04-04 21:18:38.006] [error] Error happened during the update:  Error: net::ERR_NAME_NOT_RESOLVED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:117806)
    at SimpleURLLoaderWrapper.emit (node:events:519:28)
[2025-04-04 21:19:21.569] [info]  Opening a second instance...
[2025-04-04 21:19:21.570] [error] (node:65902) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `omniverse-launcher --trace-deprecation ...` to show where the warning was created)
[2025-04-04 21:19:21.580] [error] (node:65902) [DEP0060] DeprecationWarning: The `util._extend` API is deprecated. Please use Object.assign() instead.
[2025-04-04 21:19:22.605] [info]  Login URL opened.
[2025-04-04 21:19:22.613] [info]  Waiting for login result...
[2025-04-04 21:19:38.013] [error] Error happened during the update:  Error: net::ERR_NAME_NOT_RESOLVED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:117806)
    at SimpleURLLoaderWrapper.emit (node:events:519:28)
[2025-04-04 21:20:01.144] [info]  Login cancelled.
[2025-04-04 21:20:01.698] [info]  Login URL opened.
[2025-04-04 21:20:01.707] [info]  Waiting for login result...
[2025-04-04 21:22:24.589] [info]  Login cancelled.
[2025-04-04 21:22:25.420] [info]  Login URL opened.
[2025-04-04 21:22:25.427] [info]  Waiting for login result...
[2025-04-04 21:29:11.575] [info]  Login cancelled.
[2025-04-04 21:29:12.316] [info]  Login URL opened.
[2025-04-04 21:29:12.322] [info]  Waiting for login result...

Has anyone encountered this issue before or have any suggestions on how to resolve it? Your help is much appreciated!

Thanks in advance.

I am sorry to hear that you are having issues with Launcher. What exactly are you using in Launcher at the moment? The reason I ask if you really do not need to use Launcher to access your templates. It is just a front-end shell. Furthermore, it is now Legacy Software which are not updating and do not recommend. Honestly, I would just uninstall it, or at least do not use it. Everything we are doing is moving to simple, free downloads that do not require a log in at all.

All of our code is moving off Launcher and into GitHub and our own NGC website. If you are launching Composer for example, just find the install path and run the “omni.create.bat” file. Same thing with Isaac Sim, just go find the installation path and find “isaac-sim.selector.bat”. You can even make shortcuts on your desktop. However, just in doing so, you are already using the older versions, that we are no longer updating on Launcher.

To download the latest Isaac Sim go to: Download Isaac Sim — Isaac Sim Documentation

To download the latest Composer and other templates go to:

Or better still just follow these instructions:

1. Download "git" from https://git-scm.com/downloads
2. Download "git Large File Storage from https://git-lfs.com/
3. Start a windows command console by using running "cmd" from the Windows Start menu
4. Navigate to the root of c: or d: drive. Example "cd\"
5. Copy and run "git clone https://github.com/NVIDIA-Omniverse/kit-app-template.git"
6. run "cd kit-app-template"
7. run "repo template new"
8. run "repo build"
9. run "repo launch"

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