I am from India , I pre-ordered Jetson Nano 2GB dev kit from nvidia partner(through nvidia site) , I got a defective piece (its not booting ) so I raised a ticket and they asked me to ship it back ; I shipped them back ;they too tested it again and replied me back that it is not working and they are sending it to nvidia for replacement and it will take 2 weeks to get the replacement .
Why don’t they give me the replacement immediately as I got the defective piece from the box itself