Please provide all relevant details below before submitting your post. This will help the community provide more accurate and timely assistance. After submitting, you can check the appropriate boxes. Remember, you can always edit your post later to include additional information if needed.
@Ryuichi_Sakamoto would you be able to provide the full log? you can upload the latest from %userprofile%\.nvidia-omniverse\logs\Kit\Isaac-Sim for further troubleshooting.
Could you please provide the detailed steps to help us replicate the issue? Which installation method did you use? How to launch the Isaac Sim? Which example did you load?
@Ryuichi_Sakamoto sounded like you went through the workstation installation ( Workstation Installation — Isaac Sim Documentation), correct? if so, i’ve also went through the process but can’t seem to repro the error. i do, however, would like to inquire for a bit more information and note a few things that i’ve observed from looking over the logs:
has the Frank_URDF example ever worked for you before or is this the first time you’ve encountered this issue since installing Isaac Sim?
Could you take a screengrab of Isaac Sim’s UI?
Is this machine being shared? If so, has other users experienced similar issue on that machine?
I noticed One Drive is being used based on the log you’ve provided. from my past experience, it has caused issues because One Drive would alter some of the asset paths, have you tried to install Isaac Sim with it disabled? this is may not be relevant since you are only having issues with certain examples, but could be worth looking into.
similarly, i saw spaces and special characters (Korean) in documents path from the log. it’s something to avoid using as well but could be situational like the above
last but not least, could you also attach the latest log from %userprofile%\.nvidia-omniverse\logs\Kit\Isaac-Sim Full\4.5 as well? the previous path may not have captured the correct session (i was not able to see any explicit error messages)
has the Frank_URDF example ever worked for you before or is this the first time you’ve encountered this issue since installing Isaac Sim?
→ No, this is first time I’ve encountered this isseus since installing isaacsim
Could you take a screengrab of Isaac Sim’s UI?
→ I attached a screenshot
Is this machine being shared? If so, has other users experienced similar issue on that machine?
→ this machine is not being shared
I noticed One Drive is being used based on the log you’ve provided. from my past experience, it has caused issues because One Drive would alter some of the asset paths, have you tried to install Isaac Sim with it disabled? this is may not be relevant since you are only having issues with certain examples, but could be worth looking into.
→ there is no one drive related path at Isaacsim installation.
similarly, i saw spaces and special characters (Korean) in documents path from the log. it’s something to avoid using as well but could be situational like the above
→ there is no Korean named path at Isaacsim environment
last but not least, could you also attach the latest log from %userprofile%\.nvidia-omniverse\logs\Kit\Isaac-Sim Full\4.5 as well? the previous path may not have captured the correct session (i was not able to see any explicit error messages)
→ Sure, I am gonna re-attached the latest log (I am sorry for my wrong log file) kit_20250409_142719.log (1.1 MB)
We recommend installing the Latest Production Branch Version drivers from the Unix Driver Archive using the .run installer on Linux, if you are on a new GPU or experiencing issues with the current drivers.
NVIDIA driver version 535.216.01 or later is recommended when upgrading to Ubuntu 22.04.5 kernel 6.8.0-48-generic or later.
I did everything you suggested but it still freezes when I run the robot related example file.
(for example, Robot examples - manipulation - path finding or follow target)
I have attached the relevant logs and screenshots.
@Ryuichi_Sakamoto Sorry to hear that you’ve already had to format your OS. Have you ever enabled the isaacsim.code_editor.vscode extension before encountering this issue?
