SX6036 boot problem ? Please Help

Hi everyone

The device worked fine for 4 years
Overheating shutdown occurred
After which it stopped loading, resetting does not help
Loads up to login and password after entering nothing happens (no prompt appears and does not respond to command input)
Web interface is not available :(

U-Boot 2009.01 SX_PPC_M460EX SX_3.2.0330-82 ppc (Dec 20 2012 - 17:53:54)

CPU: AMCC PowerPC 460EX Rev. B at 1000 MHz (PLB=166, OPB=83, EBC=83 MHz)
Security/Kasumi support
Bootstrap Option H - Boot ROM Location I2C (Addr 0x52)
Internal PCI arbiter disabled
32 kB I-Cache 32 kB D-Cache
Board: Mellanox PPC460EX Board
FDEF: No
I2C: ready
DRAM: 2 GB (ECC enabled, 333 MHz, CL3)
FLASH: 16 MB
NAND: 1024 MiB
PCI: Bus Dev VenId DevId Class Int
PCIE0: link is not up.
PCIE1: successfully set as root-complex
01 00 15b3 c738 0c06 00
Net: ppc_4xx_eth0, ppc_4xx_eth1
Reading image settings from EEPROM

Mellanox MLNX-OS

Default image: ‘PPC_M460EX 3.6.3004 2017-02-05 17:31:50 ppc’
Press Enter to boot this image, or ‘Ctrl B’ for boot menu

Booting default image in: 0

Booting location 1: ‘PPC_M460EX 3.6.3004 2017-02-05 17:31:50 ppc’

INIT: version 2.86 booting

Starting: PPC_M460EX 3.6.3004 2017-02-05 17:31:50 ppc
Starting udev: [ OK ]
Setting clock (utc): Sat Jan 8 00:26:22 UTC 2000 [ OK ]
Setting hostname localhost: [ OK ]
Checking filesystems
Checking all file systems.
[ OK ]
Remounting root filesystem in read-write mode: [ OK ]
Mounting local filesystems: [ OK ]
Running vpart script: [ OK ]
Applying file system skeletons: base_var base_config .
Enabling /etc/fstab swaps: [ OK ]
INIT: Entering runlevel: 3
Starting system services
Starting sx_low_level_if: Starting sx_low_level_if:
Loading i2c_mux_pca954x - Success
Loading sx_glue_if - Success
Loading watchdog - Success
Loading cpld_handler - Success
Loading mellaggra_mod - Success
Loading switchx - Success
[ OK ]
Starting openibd: IPoIB configuration for embedded system
Loading SX driver:[ OK ]
Loading HCA driver and Access Layer:[ OK ]
Setting up InfiniBand network interfaces:
Setting up service network . . .[ done ]
Reloading udev:
[ OK ]
Starting system logger: [ OK ]
Starting kernel logger: [ OK ]
Starting fips_post: [ OK ]
Running renaming interfaces
Renaming: MAC: EC:0D:9A:79:3E:AA ifindex: 2 name: mgmt0
Renaming: MAC: EC:0D:9A:79:3E:AB ifindex: 3 name: mgmt1
Checking for unexpected shutdown
Detected unexpected shutdown!
Probing for HRNG module
Starting rngd: [ OK ]
Running system image: PPC_M460EX 3.6.3004 2017-02-05 17:31:50 ppc
Applying initial configuration: Jan 08 03:27:07 INFO LOG: Initializing SX log with STDOUT as output file.

Starting internal_startup: [ OK ]
Starting tc_ingress_policy: mDNS policing rate=4000kbit burst=400k
Ingress policing enable on interface mgmt0 rate=9000kbit burst=900k
Ingress policing enable on interface mgmt1 rate=9000kbit burst=900k
[ OK ]
Starting clean_issnvram: Deleting issnvram.txt
[ OK ]
Starting intr_hndl: Starting :
Loading int handler module - Success
[ OK ]
Starting iss-nvram-mac: [ OK ]
Starting copy_rh_files_to_vtmp: [ OK ]
Starting secure_mode_check: [ OK ]
Starting sx_pra: Starting proxy arp management:
Loading proxy arp management module - Success
[ OK ]
Starting udevd: Reloading udev…
[ OK ]
Starting pm: [ OK ]
Starting oops_dump_reg: Starting kernel reg dump:
Loading kernel reg dump module - Success
[ OK ]
Starting lnpuppetvar.sh: [ OK ]
Starting mst: Starting MST (Mellanox Software Tools) driver set
Loading MST PCI module - Success
Loading MST PCI configuration module - Success
Create devices
[ OK ]

Mellanox MLNX-OS Switch Management
switchIB-ds login: admin
Last login: Tue Jan 4 04:01:04 on ttyS0
Mellanox Switch

Hi kozyrevdik,
Can you sftp to the switch? then download /var/log/messages.
it will record the issue in the message file.

Thanks,
Suo

Unfortunately, it is only possible to connect via a com port and only the boot menu is available
The switch no longer responds to any commands

Hi,
If you can’t access the switch with SFTP, I think you need RMA the switch.

Thanks,
Suo