The power of jetson orin does not turn on (sparks occur in the power line)

Please provide complete information as applicable to your setup.

• Hardware Platform (Jetson / GPU)
Jetson AGX orin
• JetPack Version (valid for Jetson only)


While the jetson agx orin was working well, sparks suddenly flew from the power line (attached photo) and the power was turned off.
Even after plugging it in, it won’t turn on at all.

In this situation, to fix the jetson, do I need to replace the power line or how to do as?

The red circle is the spot where the spark splattered.

Power is connected to the corresponding type c port.

The charger is as follows

I want to use RMA service

Have you tried other power supply? Here is the link for RMA: Jetson FAQ | NVIDIA Developer

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