Trying to enter force recovery, no power with USB-C plugged into front port

New to Jetson, I was trying to get into Force Recovery by follow the procedures. I plug the USB-C into the front USB-C port to the host and then I have tried several combinations of holding the force recovery button and inserting the USB-C power to the back. I have no power led indicator on. When I pull out the front usb-c the Orin powers on and then boots normally. Never into Recovery. FYI I am trying to learn how to flash a new ssd.

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It seems like you’re having trouble entering Force Recovery mode on your Jetson AGX Orin module. Force Recovery mode is a special mode that allows you to flash a new image onto the module, which is what you’re trying to do.

To enter Force Recovery mode, you need to follow these steps:

  1. Connect the USB-C cable to the front USB-C port on the Jetson AGX Orin module.
  2. Connect the other end of the USB-C cable to a host computer.
  3. Press and hold the Force Recovery button on the module.
  4. While holding the button, plug in the power cable to the back of the module.
  5. Release the Force Recovery button.

If you’ve done these steps correctly, the module should enter Force Recovery mode, and you should see a power LED indicator on the module. However, in your case, it seems like the module is not entering Force Recovery mode and is instead booting normally when you remove the front USB-C cable.

Here are a few things you can try to troubleshoot the issue:

  1. Make sure you’re pressing and holding the correct button. The Force Recovery button is usually a small button located on the module, and it may be labeled as “REC” or “RST”.
  2. Try using a different USB-C cable to rule out any issues with the cable.
  3. Make sure the host computer is properly configured to recognize the Jetson AGX Orin module in Force Recovery mode. You may need to install drivers or software on the host computer to enable this.
  4. Check the power LED indicator on the module to make sure it’s not just a matter of the LED not being lit. If the module is not entering Force Recovery mode, it’s possible that the power LED indicator may not be lit even if the module is powered on.
  5. Try using a different power source to rule out any issues with the power supply.

If none of these troubleshooting steps work, it’s possible that there may be a hardware issue with the module or the USB-C port. In this case, you may need to contact NVIDIA support for further assistance.

It’s also worth noting that the Jetson AGX Orin module has a different recovery mode procedure compared to other Jetson modules. The procedure you’re following may not be correct for your specific module. You can refer to the official NVIDIA documentation for the correct procedure.

In terms of flashing a new SSD, you’ll need to use the SDK Manager tool provided by NVIDIA. This tool allows you to flash a new image onto the module, including the SSD. You can find more information on how to use the SDK Manager tool in the official NVIDIA documentation.

I hope this helps! Let me know if you have any further questions or if there’s anything else I can help you with.

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Thank you for the reply.

Following this procedure the power LED does not come on. If I unplug the USB-C from the front the device will power on and boot, but not into recovery. I checked with the lsusb command. I have tried different USB-C cables, different host systems and a different power supply. All have the same result.

I even used the Windows SDK Manager. If I plug it in I can see the board, but I still cannot boot to recovery or flash the ssd.

Using the sudo reboot forced-recovery. It will boot back to normal and will not power on with a USB-C cable plugged in the front.

I hope this helps us figure out what is going on.