Unable to install AI Workbench Desktop WSL2 v0.28.29 on Windows 11 (x86_64)

OS information: windows version string: 10.0.22621 Build 22621

Install log:

main.log (314.7 KB)

Relevant section:

[2024-02-05 16:54:57.835] [info]  (start-service-admin)                { gpuInstallSelected: false, runtime: 'podman' }
[2024-02-05 16:54:57.835] [info]  (start-service-admin)                Install Command  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install
[2024-02-05 16:54:57.836] [info]  (start-service-admin)                isAdminPrivileged false
[2024-02-05 16:54:57.838] [info]  (renderer)                           Navigating to run-install-workflow, /prompt-to-select-runtime
[2024-02-05 16:54:57.841] [error] (start-service-admin)                healthCheck: request to http://[::1]:8080/v1/health failed, reason: connect ECONNREFUSED ::1:8080
[2024-02-05 16:54:58.852] [error] (start-service-admin)                rejected password

... (many repeated failed health check lines ...

[2024-02-05 16:55:15.023] [error] (start-service-admin)                healthCheck: request to http://[::1]:8080/v1/health failed, reason: connect ECONNREFUSED ::1:8080
[2024-02-05 16:55:15.363] [info]  (start-service-admin)                Error: Command failed:  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install

    at C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\main\main.js:2:5918
    at FSReqCallback.readFileAfterClose [as oncomplete] (node:internal/fs/read_file_context:68:3) undefined undefined
[2024-02-05 16:55:15.364] [error] (start-service-admin)                installWithSudoExec(): error sudo.exec Error: Command failed:  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install

Working to resolve this issue. The main.log is showing an issue with WSL2 being installed. First see what the cmd wsl --list --verbose returns. If returns None or nothing you will need to install WSL2 not WSL1 manually, here are the MS Docs, https://learn.microsoft.com/en-us/windows/wsl/install . Then attempt the NVIDIA AI Workbench installer again.

Sounds good, thanks. Will report back once I try this!

I have the same problem, posted my interpretation in another thread:

Strange, when I run wsl --list --verbose I see the following:

C:\Users\test>wsl --list --verbose
  NAME                   STATE           VERSION
* Ubuntu                 Running         2
  docker-desktop         Running         2
  docker-desktop-data    Running         2
  NVIDIA-Workbench       Stopped         2

So I believe I have WSL2 installed correctly.

I have tried restarting the AI Workbench installer, and I still get the same error when choosing the Docker installation path.

Rajat

The URL for the WSL2 distro was changed inadvertently.

We are working to change it back and will notify you when that happens.

tyler

1 Like

This issue with the URL has been resolved. The installation on Windows should work now.

Not at least in my case. The log shows still arm64 downloaded image for x86 Windows:
<<<
[2024-02-21 21:42:06.513] [info] (download-util) \ubuntu-jammy-wsl-arm64-wsl.rootfs.tar.gz: STOPPED

Clean installation and redownloaded installation exe just in case.