Unable to install AI Workbench Desktop WSL2 v0.28.29 on Windows 11 (x86_64)

AI & Data Science NVIDIA AI Workbench
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1

OS information: windows version string: 10.0.22621 Build 22621

Install log:

main.log (314.7 KB)

Relevant section:

[2024-02-05 16:54:57.835] [info]  (start-service-admin)                { gpuInstallSelected: false, runtime: 'podman' }
[2024-02-05 16:54:57.835] [info]  (start-service-admin)                Install Command  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install
[2024-02-05 16:54:57.836] [info]  (start-service-admin)                isAdminPrivileged false
[2024-02-05 16:54:57.838] [info]  (renderer)                           Navigating to run-install-workflow, /prompt-to-select-runtime
[2024-02-05 16:54:57.841] [error] (start-service-admin)                healthCheck: request to http://[::1]:8080/v1/health failed, reason: connect ECONNREFUSED ::1:8080
[2024-02-05 16:54:58.852] [error] (start-service-admin)                rejected password

... (many repeated failed health check lines ...

[2024-02-05 16:55:15.023] [error] (start-service-admin)                healthCheck: request to http://[::1]:8080/v1/health failed, reason: connect ECONNREFUSED ::1:8080
[2024-02-05 16:55:15.363] [info]  (start-service-admin)                Error: Command failed:  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install

    at C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\main\main.js:2:5918
    at FSReqCallback.readFileAfterClose [as oncomplete] (node:internal/fs/read_file_context:68:3) undefined undefined
[2024-02-05 16:55:15.364] [error] (start-service-admin)                installWithSudoExec(): error sudo.exec Error: Command failed:  wsl -u root -d NVIDIA-Workbench -- /home/workbench/.nvwb/bin/wb-svc -websocket -podman  -gid 1000 -uid 1000 -debug install
2

Working to resolve this issue. The main.log is showing an issue with WSL2 being installed. First see what the cmd wsl --list --verbose returns. If returns None or nothing you will need to install WSL2 not WSL1 manually, here are the MS Docs, https://learn.microsoft.com/en-us/windows/wsl/install . Then attempt the NVIDIA AI Workbench installer again.

3

Sounds good, thanks. Will report back once I try this!

4

I have the same problem, posted my interpretation in another thread:

5

Strange, when I run wsl --list --verbose I see the following:

C:\Users\test>wsl --list --verbose
  NAME                   STATE           VERSION
* Ubuntu                 Running         2
  docker-desktop         Running         2
  docker-desktop-data    Running         2
  NVIDIA-Workbench       Stopped         2

So I believe I have WSL2 installed correctly.

I have tried restarting the AI Workbench installer, and I still get the same error when choosing the Docker installation path.

6

Rajat

The URL for the WSL2 distro was changed inadvertently.

We are working to change it back and will notify you when that happens.

tyler

1 Like
7

This issue with the URL has been resolved. The installation on Windows should work now.

8

Not at least in my case. The log shows still arm64 downloaded image for x86 Windows:
<<<
[2024-02-21 21:42:06.513] [info] (download-util) \ubuntu-jammy-wsl-arm64-wsl.rootfs.tar.gz: STOPPED

Clean installation and redownloaded installation exe just in case.

1 Like
9

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