Unable to Install JetPack OS on Jetson Nano (Leetop Carrier Board)

[alzentu2001]

I have a Jetson Nano 4GB ram with a 16GB eMMC and a Leetop carrier board (model: 900-44555-0000, revision: 2, 20220406). I am encountering an issue while trying to install JetPack OS on an external SD card. The installation process fails, and I receive the error message:
“The installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again.”
After this, the screen goes blank.

I have attempted to install different versions of JetPack OS (4.6.1, 4.5.1, and 4.5) multiple times, but I face the same issue each time. I have also tried installing the OS using the NVIDIA SDK Manager, where the process appears to proceed smoothly until the flashing stage. During this stage, the installation stops at 99% and does not progress further, even after waiting for hours.

Despite trying various versions of JetPack and using different methods to install the system (via SD card and SDK Manager), the issue persists.

Could you please assist in identifying the root cause of this problem and suggest a potential solution? Any help would be greatly appreciated.

[linuxdev]

It is likely the firmware (specifically, the device tree) is different for the carrier board you are using, versus the developer’s kit the NVIDIA flash software is designed to use. The device tree more or less tells drivers where to find hardware which is not plug-n-play (which includes any HDMI or DisplayPort). Third party carrier manufacturers do sometimes have a carrier board which matches the electrical layout of the dev kit, and this is the only case where you can use the NVIDIA flash software directly on such a carrier board. You will need to find the flash software from that third party carrier board manufacturer (which might be a patch to the dev kit flash software, or it might be a more or less “rebranded” flash software originally based on NVIDIA’s).