I recently bought a Jetson Nano Developer kit and I am trying to install a wireless module - Intel 8265ngw.
After removing the heat sink, I was not able to remove the retainer screw at the center of the board for installing the wireless module in the M2 slot. It is too tight and I am worried about damaging the board if I try too hard. I tried multiple screw drivers (iFixit/Stanley) and it wouldn’t budge. I might be wearing out the screw head after trying to unscrew this for a while and no luck yet.
What do I do about this? Is this considered a defect to warrant a replacement? I tried contacting Live Chat and they would need inputs from this forum before they can take any further step. Would appreciate any help.