Units do not connect to any BaseT link on mgbe1_0

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
Linux
QNX
other

Hardware Platform
DRIVE AGX Orin Developer Kit (940-63710-0010-300)
DRIVE AGX Orin Developer Kit (940-63710-0010-200)
DRIVE AGX Orin Developer Kit (940-63710-0010-100)
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
1.9.3.10904
other

Host Machine Version
native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

We have two Drive AGX Orin that failed.

The issue is: Units do not connect to any BaseT link on mgbe1_0. They might connect once on a cold boot. But on subsequent boots they will fail to link.

Serial numbers:
1425122009082
1425022019007

Dear @dli3,
Do you notice the same after re-flashing target?
Do you issue with other interfaces as well when connected via RJ45/Matenet/Quad(dual HMTD) ports?
Could you share below details when failed to connect

  1. Connection pictures
  2. ifconfig log
  3. Boot log
  4. dmesg log

Hi,

The info you asked has been provided in an earlier ticket here: AQR113C PHY firmware update corrupted

ifconfig.rtf (5.5 KB)

@bmargosian2 Hi Brian, can you answer above question please?

I am the original creator of the AQR corrupt topic and yes I can confirm that we saw the linking issue before a firmware update was attempted.

1 Like

Adding another confirmed fail, SN 1425022019126

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks

As far as I know, you have previously reported the issue for three units, and their corresponding serial numbers are as follows:

1425122009082
1425022019007
1425022019126

Could you please refer to How to Identify System Part Number (P/N) and provide the part numbers (P/Ns) and serial numbers (S/Ns) pairs for all the affected units?