Hi I flashed Jetson AGX from SDK manager after that no mouse or keyboard is working, I tried to check the power is USB port, There was power in USB port before Boot logo but after that there was no power in the USB port. is there a way to fix it ?

Hi, If you are sure no peripherals are connected, I can only suggest you to RMA this board.

You didn’t remove the “quiet” so the log is incomplete. The first one is even not boot into kernel. Please try to dump full log.

Hi @WayneWWW , I tried to reboot it several times and got that much of log only in the 1st one and the log stopped but AGX boot was completed properly

Could you just take a video of what you see on the console tool after you power on the board for the first board?

I don’t know if you understand that if the board just stopped print log as the first board, then it is not “usb issue”, your board is not booting up at all and you shall not see anything on the monitor.

Hi @WayneWWW , Sorry My mistake I will try to flash again and take log because by mistake I overwritten the log. But I am sure the 1st one boots completely because it ends up in system configuration page.

Hi, I am not sure what you’ve done in your camera driver. The result is both of the type C usb PD controller firmware is being erased by you. This kind of log keeps spewing in your log file. [ 41.330571] Could not get extcon-dev /xudc@3550000:vbus(0) [ 41.356053] Could not get extcon-dev /h…

Hi @WayneWWW , Can you let me know how to fix it ? If possible can we connect through google meet to fix this issue sooner ?

Hi, Just want to confirm, are all the usb ports (typeC/eSATA) on the board all broken? Also, is the usb device still getting power from the port? For example, if you connect a mouse/keyboard to the port, will you see the LED on it light up?

Hi @WayneWWW , Yes all the ports are broken no power in all the ports but when I try to reboot I can see its powering up at start then the power goes down. The ports are also powered up in recovery mode. But as soon as it boots up there is no power in USB ports.

USB mouse and keyborad not working

Robotics & Edge Computing Jetson Systems Jetson AGX Xavier

varun_pandithurai February 22, 2022, 1:05pm 19

Hi @WayneWWW ,
I got the uart logs for both the Xavier.
Kindly have a look at it.
AGX_003_SDK.txt (114.5 KB)
AGX_004_SDK.txt (128.2 KB)

Usb usb2-port 3 cannot enable. maybe the usb cable is bad?

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USB mouse and keyborad not working

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