User is not authorized on NVIDIA developer server

Robotics & Edge Computing Jetson & Embedded Systems Jetson Nano
1

Hello!

I’m having problems while tying to install JetPack 4.5.1 on a Docker image.
Specifically i’m trying to run this command: sdkmanager --cli install --logintype devzone --product Jetson --host --targetos Linux --version 4.5.1 --target JETSON_NANO --select ‘Jetson OS’ --deselect ‘Jetson SDK Components’ --flash all but after logging in into my NVIDIA account i get the following error:

Waiting for user information from NVIDIA authentication server…
Retrieving user information…
User is not authorized on NVIDIA developer server

Has anyone solved this before?

2

Hello and welcome to the NVIDIA Developer forums. Your issue is with a Jetson device and belongs in the Jetson and Embedded category. I have moved it over for you so the support team has visibility.

4

Can you please check your Internet connection?
Like switching for another PC or using cellular network.

5

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