Xavier NX boot problem

[ 1.981409] eqos_get_mac_address_dtb: bad mac address at /chosen/nvidia,ether-mac: null.
[ 1.981698] eqos 2490000.ether_qos (unnamed net_device) (uninitialized): ether-mac read from DT failed -99
[ 2.154535] imx219 9-0010: imx219_board_setup: error during i2c read probe (-121)
[ 2.155354] imx219 9-0010: board setup failed
[ 2.179446] imx219 10-0010: imx219_board_setup: error during i2c read probe (-121)
[ 2.179767] imx219 10-0010: board setup failed
bash: cannot set terminal process group (-1): Inappropriate ioctl for device
bash: no job control in this shell
bash-4.4#

Maybe you should share more details about your setup. Not just posting a log.

Lots of reasons can cause the same issue.

This booting result is obtained with different SD cards (the old one already worked before, the new one obtained through the firmware of the image) and different carriers, including the devkit. Attempts to flash through NVIDIA Jetson Linux Developer Guide : Quick Start | NVIDIA Docs or NVIDIA SDK Manager | NVIDIA Developer result in an error.

Please dump the log from uart serial console so that we can find out what is going on.

I don’t believe sdkmanager will cause such problem, since it is be used by every user here everyday. Probably something else on your board is causing that.

13:19:18 INFO: Start to check if only one device connected…
13:19:19 DEBUG: running command < true >
13:19:21 INFO: command finished successfully
13:19:21 DEBUG: running command < [ lsusb | grep -c "0955:" -ne 1 ] >
13:19:22 DEBUG: command terminated with error
13:19:22 INFO: Only one NVIDIA device detected, as expected.
13:19:22 INFO: Start to check if in device recovery mode…
13:19:23 DEBUG: running command < true >
13:19:23 INFO: command finished successfully
13:19:23 DEBUG: running command < lsusb | grep 0955:7020 >
13:19:25 DEBUG: command terminated with error
13:19:25 INFO: Jetson device is in recovery mode.
13:19:25 INFO: Start to check if the right device connected…
13:19:25 DEBUG: running command < true >
13:19:26 INFO: command finished successfully
13:19:26 DEBUG: running command < lsusb | grep -E ‘0955:7e19’ >
13:19:27 INFO: Bus 001 Device 002: ID 0955:7e19 NVidia Corp.
13:19:27 INFO: command finished successfully
13:19:27 INFO: Verified, 0955:7e19 detected in recovery mode.
13:19:28 DEBUG: running command < true >
13:19:28 INFO: command finished successfully
13:19:28 DEBUG: running command < /tmp/device_mode_host_setup.sh >
13:19:29 INFO: Found route default wlo1, setting up device mode
13:19:30 INFO: net.ipv4.ip_forward = 1
13:19:31 INFO: Device mode on host successfully set with DNS 8.8.8.8!
13:19:31 INFO: command finished successfully
13:19:33 DEBUG: running command < true >
13:19:33 INFO: command finished successfully
13:19:33 DEBUG: Flash Jetson Xavier NX - flash: using adapter to install NV_L4T_FLASH_XAVIER_NX_WITH_OS_IMAGE_COMP@JETSON_XAVIER_NX_TARGETS to /home/user/nvidia/nvidia_sdk/JetPack_4.6_Linux_JETSON_XAVIER_NX_TARGETS
13:19:33 INFO: Flash Jetson Xavier NX - flash: exec_command: /tmp/tmp_NV_L4T_FLASH_XAVIER_NX_WITH_OS_IMAGE_COMP.sh
13:19:34 INFO: Flash Jetson Xavier NX - flash: *** Checking ONLINE mode … OK.
13:19:34 INFO: Flash Jetson Xavier NX - flash: *** Checking target board connection … 1 connections found.
13:19:40 ERROR: Flash Jetson Xavier NX - flash: command terminated with error
13:19:40 SUMMARY: DateTime Target Setup - target: Depends on failed component

ok, so you don’t know how to dump the log from uart serial console.

Please check this page.

gtkterm.log (25.0 KB)

[0011.215] E> Error 892665857: Failed to get CVM EEPROM contents

Looks like eeprom read failure. I think you can RMA this module.

How I can do it?

Do what?

See:
https://developer.nvidia.com/embedded/faq#rma-process

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