Board won't boot into system nor flash

I have an NVIDIA Jetson Xavier NX Development Board, but it won’t boot into the system. It works just fine when I got it, but no longer boots. The UART output seems the board can’t find an SD card, but it is in the card slot. I tried a few SD cards, flashed using balenaEtcher, but the same error message still shows up in the UART output. I tried to flash the board using SDK Manager but failed. I also tried to install the system in an M.2 NVME SSD but can’t get into uboot mode. Attached are UART logs and SDK Manager logs.

Many thanks!

uart_nx_startup.txt (38.9 KB)
nx_flash_log.txt (5.6 KB)
SDKM_logs_JetPack_4.5.1_Linux_for_Jetson_Xavier_NX_[developer_kit_version] (124.8 KB)

When dealing with such problem, only flashed with sdkm can help.

Also, please do not make this case more complicated. Forget about M.2 NVME SSD now, it has nothing to do with this issue. It may just make things worse.

If the flash gets stuck, I think we should check this by other methods

  1. How many jetson NX do you have there? If you have more than one board, can you try to flash other devices with the same host?

  2. Did you ever use the same host to flash sdkm to this NX device before?

The purpose of these two questions is to check if it is a hardware problem. For example, if other NX modules can get flashed without problem, then it is probably the hardware defect on current NX.

But if none of them can get flashed, then it is probably the host issue.

1 Like
  1. I only have this Jetson NX.
  2. I haven’t flash this NX device before.

I can buy a Nano to test if it’s my host, should I do that?

Thank you!

I would suggest you can find another hosts first…

Whether you need to spend your own money depends on yourself.

Alright, I will try another host first!

Still not working, new host, new environment.

10:22:38 INFO: Flash Jetson Xavier NX (Devkit) - flash: [ 43.1831 ] tegrarcm_v2 --download blob blob.bin
10:22:38 INFO: Flash Jetson Xavier NX (Devkit) - flash: [ 44.2102 ] Sending blob
10:22:39 INFO: Flash Jetson Xavier NX (Devkit) - flash: Command tegrarcm_v2 --download blob blob.bin
10:22:39 ERROR: Flash Jetson Xavier NX (Devkit) - flash: command terminated with error
10:22:39 SUMMARY: Device Mode Host Setup in Target SDK - target: Depends on failed component

New SanDisk Micro SD card, formatted to ext4.
SDKM_logs_JetPack_4.5.1_Linux_for_Jetson_Xavier_NX_[developer_kit_version] (484.5 KB)

Please help, thanks!

hello Yuzu9,

may I know what’s the environment of your host machine, are you using a VM?

Hi Jerry,
I didn’t use any VM.
The first environment is a Lenovo IdeaPad Flex 5 14ITL05, with Ubuntu 18.04.5 LTS installed. GRUB boot loader.
The second environment is a MacBook Pro (15-inch, 2016), with Ubuntu 18.04.5 LTS installed. rEFInd boot loader.
Thank you!

hello Yuzu9,

it sometime the USB peripherals issue while using laptops.
please have the power-supply connected and try with different USB ports to ensure it could recognize Jetson platforms.

Hi Jerry,

Tried all the ports, different cable, no different outcome. Both platforms are plugged in.
I used the built-in keyboard and touchpad. The SDK Manager can recognize the board without any issue but won’t flash successfully. Write an image to an SD card, then try to boot from the SD card still won’t work.

Thank you!

could you please refer to Getting Started page and boot-up the Xavier NX with this SD card Image?

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