I don’t understand what is the problem. I performed a complete reinstallation several times, create an account, log into it, everything connects, but after that it gives such an error and does not give access to files.
I hope someone fix this, because l have the same problem
Hello @anon49003592 & @EnocSoto. Are you able to Click the Start button to start the Nucleus System Monitor? Can you click on the “Download Log” icon and attach it here, please?
Sure
Nucleus.log (1016.2 KB)
I do hope someone can fix this since I also have the same problem. Will watching this post.
I am having the same problem after updating to nucleus-workstation 2022.4.0. The settings window shows the service as “stopped” and if I try to restart, I get an “error”. I tried doing a cleanup and removing all files and the omniverse system monitor. Starting from a clean install just installing nucleus and the same thing happens. There were no issues running with the previous version of workstation 2022.2.0.
We have been able t replicate this issue, and are actively working on a fix.
This should all be fixed in current public Nucleus release.
Seems like this old problem is back.
Did a clean ov install utilizing the launcher-cleanup1.1.1. including data.
Unknown error and logs are empty, cannot upload a log since it is 0 bytes.
Please let us know your OS, what version of Nucleus you’re trying to install and also, please make sure you’re installing in a non-UTF user directory.
Windows 10 Pro
Nucleus Workstation 2023.2.3
- Nucleus Core 1.14.37
This the location: C:\Users\kuhno\AppData\Local\ov\pkg\nucleus-workstation-2023.2.3\Nucleus
If you go into your C:\Users\kuhno\.nvidia-omniverse\logs there should be Nucleus logs in there to see what the state end up as.
Also Launcher logs may be good to see if it installed properly or not.
Nucleus folder in logs is empty.
Launcher:
launcher.log (47.2 KB)
nucleus-setup:
nucleus-setup.log (4.5 KB)
Reading through the launcher logs there are several errors, and it looks like your system is blocking the required ports.
Just for a clean test, please uninstall Nucleus restart your system, then install it again, and restart.
port 3333 is being blocked by something it seems
Restarting twice did the trick, thank you! Any idea what is/was blocking the port? Never had this issue before.
Other applications can take over the ports, so it’d be hard to say. Some zombie process may have been running that never released the port properly.
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