Cant install in Education

Omniverse Core Platform Launcher
1

Hi,
I cant find a resolution to the “FetchError: request to https://messages.launcher.omniverse.nvidia.com/en/eula.json failed, reason: self signed certificate in certificate chain” Error.

I’m trying to put a case together for using Omniverse in our college, however I’ve hit a brick wall on install with the error above, from what i can tell its an authentication issue.

Web filtering is via Smoothwall via kerberos, Most educational institutions will be configured this way so I guess you will have come across this problem before. I don’t see an offline installer so what is the fix?

2

Hello @chris.pettitt! Would you be able to attach a copy of your full Launcher logs? Usually found here: C:\Users<USERNAME>.nvidia-omniverse\logs\launcher

It should have more information on what is causing this error to occur.