Error while booting

Hi,

recently another problem appeared. When I try to boot up the AGX the fans doesn’t start and it seems as both tegras won’t boot up.

Aurix reply as follow:

“System_PowerOn: Reading PG status: Timeout Error!”
“X2_XB_VDD_SOC_XB_VDD_DDR2_XB_VDD_DDRQ_PG”

Please find my log below:

version
Info: Executing cmd: version, argc: 0, args: 
SW Version: DRIVE-V5.0.13-E3550-EB-Aurix-ForHyperion-3.01.05
Compilation date: Nov 12 2018, 12:50:16
Command Executed
shell> status
Info: Executing cmd: status, argc: 0, args: 
Alive       : 00:00:00
CPU load     Core  : 2  %
CPU load max Core  : 100%
CPU load     Core 1: 0  %
CPU load max Core 1: 0 0%
CPU load     Core 2: 0  %
CPU load max Core 2: 0 0%
CPU load     Core 3: 0  %
CPU load max Core 3: 0 0%
CPU load     Core 4: 0  %
CPU load max Core 4: 0 0%
CPU load     Core 5: 0  %
CPU load max Core 5: 0 0%

Hardware information: 
SystemUpInit-Time[ms]: 79


IP-address (Tegra-A): 10 .42 .0  .28 
IP-address (Tegra-B): 10 .42 .0  .29 
IP-address   (AURIX): 10 .42 .0  .146

MAC-address (Tegra-A): 0x000000044BAF781D
MAC-address (Tegra-B): 0x000000044BAF781E
MAC-address   (AURIX): 0x000000044BAF781F

RAM Usage: 1073792704 bytes
Command Executed
shell> poweron
Info: Executing cmd: poweron, argc: 0, args: 
System_PowerOn: Reading PG status: Timeout Error!
X2_XB_VDD_SOC_XB_VDD_DDR2_XB_VDD_DDRQ_PG
Command Executed
shell> tegrarecovery x1 on
Info: Executing cmd: tegrarecovery, argc: 2, args: x1 on 
Command Executed
shell> tegrarecovery x2 on
Info: Executing cmd: tegrarecovery, argc: 2, args: x2 on 
Command Executed
shell> tegrarestart x1
Info: Executing cmd: tegrarestart, argc: 1, args: x1 
Error: Unknown command
Invalid Command
shell> tegrarestart x2
Info: Executing cmd: tegrarestart, argc: 1, args: x2 
Error: Unknown command
Invalid Command
shell> tegrareset x1
Info: Executing cmd: tegrareset, argc: 1, args: x1 
Command Executed
shell> tegrareset x2
Info: Executing cmd: tegrareset, argc: 1, args: x2 
Command Executed
shell> aurixreset
ÿ
DRIVE-V5.0.13-E3550-EB-Aurix-ForHyperion-3.01.05
Compilation date: Nov 12 2018, 12:50:16
Copyright 1998-2017 Elektrobit Automotive GmbH

Hardware information: 
SystemUpInit-Time[ms]: 0


EB-DDPX-SHELL
Enter 'help' to see the available commands.

Startup Finished

shell> System_PowerOn: Reading PG status: Timeout Error!
X2_XB_VDD_SOC_XB_VDD_DDR2_XB_VDD_DDRQ_PG

Best regards,
Pascal Lieb

Hi,

Could you please do an aurixreset and provide the output?

Thanks.

Fabian

Hi Fabian,

just a small hint: Look in lines 61 and following ;-)

The command output ends in line 77 with the error message provided in the log above.

Best regards,
Pascal

Could you please flash the Aurix?

Fabian

Hi Fabian, i flashed the Aurix with same result. Please check my log below.

version

DDPX Aurix Serial Console
E3550-B03
with TLF35584 B/C-Step
SW Version  1.24
Shell>status
Alive: 00:05:56
CPU0 Frequency: 300000000 Hz
STM0 Frequency: 100000000 Hz
CPU1 Frequency: 300000000 Hz
STM1 Frequency: 100000000 Hz
CPU2 Frequency: 300000000 Hz
STM2 Frequency: 100000000 Hz
Shell>showvoltages
INPUTS:
  KL30_VBAT = 12.206 V
  KL30_POWER = 12.097 V
  KL15_POWER = 12.177 V
AURIX:
  AURIX_1V3 = 1.255 V
  AURIX_3V3 = 3.332 V
  AURIX_5V = 5.002 V
  CAN1_5V = 5.036 V
  CAN2_5V = 4.989 V
  FR_5V = 5.007 V
  HRNS_GPI = 1.788 V
SYSTEM:
  VBAT_SYS = 0.394 V
  VBATSYS_ISENSE = 0.020 A
  SYS_5V = 0.018 V
  SYS_0V85 = 0.001 V
  SYS_0V92_1 = 0.001 V
  SYS_0V92_2 = 0.000 V
  SYS_1V0 = 0.001 V
  SYS_1V1_2 = 0.001 V
  SYS_1V2 = 0.001 V
  SYS_1V5_2 = 0.001 V
  SYS_1V8_1 = 0.402 V
  SYS_1V8_2 = 0.388 V
  SYS_2V1 = 0.001 V
  SYS_2V5 = 0.001 V
  SYS_3V3_1 = 0.499 V
  SYS_3V3_2 = 0.089 V
  CE_PREREG = 0.023 V
Tegra A:
  VBAT_TEG = 12.148 V
  VBATTEG_ISENSE = 0.903 A
  XA_PREREG = 11.975 V
  XA_5V = 5.096 V
  XA_5V_SW = 5.098 V
  XA_VDD_1V0 = 1.000 V
  XA_VDD_1V8_AO = 1.802 V
  XA_VDD_1V8_HS = 1.800 V
  XA_VDD_1V8_LS = 1.805 V
  XA_VDD_CPU = 0.001 V
  XA_VDD_CV = 0.001 V
  XA_VDD_DDR2 = 1.111 V
  XA_VDD_DDRQ = 0.609 V
  XA_VDD_DDR_1V1 = 1.159 V
  XA_VDD_GPU = 0.001 V
  XA_VDD_SOC = 0.846 V
  VBAT_SXMA = 0.043 V
  VBATSXMA_ISENSE = 0.010 A
  SXMA_PREREG = 0.023 V
Tegra B:
  XB_PREREG = 11.987 V
  XB_5V = 5.135 V
  XB_5V_SW = 5.141 V
  XB_VDD_1V0 = 1.002 V
  XB_VDD_1V8_AO = 1.799 V
  XB_VDD_1V8_HS = 1.802 V
  XB_VDD_1V8_LS = 1.804 V
  XB_VDD_CPU = 0.001 V
  XB_VDD_CV = 0.001 V
  XB_VDD_DDR2 = 1.115 V
  XB_VDD_DDRQ = 0.606 V
  XB_VDD_DDR_1V1 = 1.157 V
  XB_VDD_GPU = 0.001 V
  XB_VDD_SOC = 0.001 V
  VBAT_SXMB = 0.014 V
  VBATSXMB_ISENSE = 0.010 A
  SXMB_PREREG = 0.029 V
CVM:
  P1_PREREG = 12.071 V
  P1_5V = 5.106 V
Shell>pgoodstatus
XA_5V_PG = HIGH 
XA_PREREG_PG = LOW 
X1_PG/XA_VDD_[SOC/DDR2/DDRQ]_PG = HIGH 
XA_VDD_[CPU/GPU/CV]_PG = LOW 
XB_5V_PG = HIGH 
XB_PREREG_PG = LOW 
X2_PG/XB_VDD_[SOC/DDR2/DDRQ]_PG = LOW 
XB_VDD_[CPU/GPU/CV]_PG = LOW 
SYS_5V_PG = HIGH 
SYS_[0V85/1V0/1V2]_PG = LOW 
SYS_[3V3/1V8/0V9]_PG1 = LOW 
SYS_[3V3/1V8/1V5/1V1/0V9]_PG2 = LOW 
P1_5V_PG = HIGH 
P1_CARRIER_PWR_ON = LOW 
CIM_PWR_GD = LOW 
CE_PREREG_PG = LOW 
Shell>showportexp 0 1 0
EXP 0.1.0: Direction = IN; State = HIGH 
Shell>showportexp 0 1 1
EXP 0.1.1: Direction = IN; State = LOW 
Shell>showportexp 0 1 2
EXP 0.1.2: Direction = IN; State = LOW 
Shell>showportexp 0 1 3
EXP 0.1.3: Direction = IN; State = LOW 
Shell>poweroff
The board has been powered off.

Command Fail 
Shell>poweron
System_PowerOn: Reading PG status: Timeout Error!

X2_XB_VDD_SOC_XB_VDD_DDR2_XB_VDD_DDRQ_PG

Command Fail 
Shell>

Thanks Pascal.

Please go ahead and open an internal bug since it is necessary to dig deeper from here on.

Please mention my name as PIC in the bug description at the bottom line.

Fabian

What do you mean by open an internal bug?

Raise a bug via the partners portal so we can assign our internal teams to it.

Fabian