Isaac Sim 4.2.0 does not launch - Ubuntu 22.04 RTX 4500

Omniverse Isaac Sim
1

System:
Ubuntu 22.04.3 LTS, 5.15.0-78-generic
Intel(R) Xeon(R) w5-2445 and 64GB RAM
nvidia-smi:

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image818×367 12.2 KB

Isaac Sim doesn’t launch after installation. There is no error code.
Click on the LAUNCH button changes it to LAUNCHING… but then it switches back to LAUNCH and nothing happen.
Logs of Isaac app selector don’t reveal any issue.

isaac-issue

2

Does this issue occur in other versions as well?
Since the Isaac Sim App Selector didn’t show up, could you still provide the full log for further investigation?
Also, does your setup meet the Isaac Sim system requirements?

4

Yes it occurs with version 4.1.0,
The setup meets the requirements, I also installed the specific driver version for Ubuntu.
Log files are added, hopefully these can assist exposing the issue.

logs_isaac_07-11-24-18-57.zip (506.2 KB)

5

This message in the logs might indicate a driver issue:

[carb.graphics-vulkan.plugin] Instance extension VK_KHR_get_physical_device_properties2 required by NGX.

Could you try re-installing your drivers and confirm that nvidia-smi shows the correct drivers after installation?
You can download the drivers from the following link:

Recommended versions: 550.127.05 or 535.216.01

1 Like
6

Are you using a remote headless server for desktop connection? Please try installing isaacsim in docker

1 Like
7

It is a remote headless workstation. I connect to it using VNC and then run Isaac Launch on it.
I plan to use Isaac simulator with ROS on this workstation to collect some data.

8

I followed the recommended drivers for Linux which is 535.129.03

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Which of 550.127.05 or 535.216.01 is recommended for Linux?

9

Driver 535.216.01 was installed, I get this line on terminal but nothing shows up:
Running "/home/dleon/.local/share/ov/pkg/isaac-sim-4.2.0/isaac-sim.selector.sh"
isaac-logs-08-11-24.zip (16.5 KB)
nvidia-smi_out.txt (1.8 KB)

10

Could you try installing and running other apps from the Launcher, such as “USD Composer” or “Kit” SDK?

Additionally, please ensure your system meets the requirements by using the Isaac Sim Compatibility Checker.

11

The compatibility checker and USD.Composer don’t launch.
logs.zip (272.9 KB)

Kit launches successfully.

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image3532×1939 510 KB

13

Did you successfully enter the GUI interface through the LAUNCH button? I have the same problem as you, and now I can only use docker！

14

I meet the same problem.

15

I can only launch “Kit” but Isaac doesn’t and several other components don’t launch.

16

Hi. Please try do a clean re-install of the drivers.

  1. Delete Omniverse Shader cache:
    rm -rf ~/.cache/ov/shaders
  2. Uninstall drivers:
    sudo nvidia-uninstall
    sudo apt-get remove --purge nvidia-*
    sudo apt autoremove
    sudo apt autoclean
  3. Uninstall Vulkan and remove icd files. Make sure these files below do not exist:
    /etc/vulkan/icd.d
    /usr/share/vulkan/icd.d
  4. Install latest 535 Drivers.
17

@zourui2020 Could you please share the details of your issue?

18

It works!
Thanks

1 Like
19

I also encountered the same issue as you. May I ask which version of the driver you installed?

20

hello, i am trying out this solution but how do i uninstall vulkan?

21

I installed this Nvidia-353.
Followed the exact instructions of Isaac Sim 4.2.0 does not launch - Ubuntu 22.04 RTX 4500 - #16 by Sheikh_Dawood

And it worked

22

Thanks