Isaac SIM not running

Hi, I cannot launch Issac Sim, after it opened the Simulation it crashed all the time. Here is the log file:
kit_20210722_102338.log (175.9 KB)
And here is my PC: nvidia-smi
Thu Jul 22 10:35:02 2021
±----------------------------------------------------------------------------+
| NVIDIA-SMI 460.67 Driver Version: 460.67 CUDA Version: 11.2 |
|-------------------------------±---------------------±---------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|===============================+======================+======================|
| 0 GeForce RTX 2070 Off | 00000000:01:00.0 On | N/A |
| 30% 38C P2 79W / 175W | 2661MiB / 7979MiB | 44% Default |
| | | N/A |
±------------------------------±---------------------±---------------------+

±----------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=============================================================================|
| 0 N/A N/A 1775 G /usr/lib/xorg/Xorg 28MiB |
| 0 N/A N/A 2304 G /usr/bin/gnome-shell 49MiB |
| 0 N/A N/A 2680 G /usr/lib/xorg/Xorg 209MiB |
| 0 N/A N/A 2813 G /usr/bin/gnome-shell 112MiB |
| 0 N/A N/A 3318 G …AAAAAAAAA= --shared-files 27MiB |
| 0 N/A N/A 4328 C+G ./kit/kit 2221MiB |
±----------------------------------------------------------------------------+
How can I fix that?

Hi, your driver version should be fine. Can you please show the output of the following commands?

lsb_release -a

xrandr

Are you running on Ubuntu 18.04 and with a display monitor?

giangnguyen@ai-00028:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.5 LTS
Release: 18.04
Codename: bionic
giangnguyen@ai-00028:~$ xrandr
Screen 0: minimum 8 x 8, current 3840 x 1200, maximum 32767 x 32767
DP-0 connected primary 1920x1200+1920+0 (normal left inverted right x axis y axis) 518mm x 324mm
1920x1200 59.95*+ 59.88
1920x1080 60.00 59.94 50.00 29.97 25.00 23.98
1600x1200 60.00
1280x1024 75.02 60.02
1280x720 60.00 59.94 50.00
1152x864 75.00
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 59.94
640x480 75.00 59.94 59.93
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DP-4 connected 1920x1200+0+0 (normal left inverted right x axis y axis) 518mm x 324mm
1920x1200 59.95*+ 59.88
1920x1080 60.00 59.94 50.00 29.97 25.00 23.98
1600x1200 60.00
1280x1024 75.02 60.02
1280x720 60.00 59.94 50.00
1152x864 75.00
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 59.94
640x480 75.00 59.94 59.93
DP-5 disconnected (normal left inverted right x axis y axis)

Yes I am running on Ubuntu 18.04 and with a display monitor

Thank you. That looks ok.

The only other thing that could be an issue is your kernel version. Here’s the default kernel and xorg version for Ubuntu 18.04:

ubuntu@ip-172-31-30-213:~$ cat /proc/version
Linux version 5.4.0-1048-aws (buildd@lcy01-amd64-026) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) #50~18.04.1-Ubuntu SMP Tue May 4 17:40:02 UTC 2021
ubuntu@ip-172-31-30-213:~$ apt-cache show xserver-xorg | grep Version
Version: 1:7.7+19ubuntu7.1
Version: 1:7.7+19ubuntu7

Is it possible to try downgrade your kernel to this version if yours is a later version?