Jetson AGX Orin 32GB - "The connected Jetson device is not ready for flash"

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
1

Hi NVIDIA Team,

I am trying to flash JetPack 6.2 onto my Jetson AGX Orin 32GB Developer Kit using NVIDIA SDK Manager.

My setup:

  • Host OS: Ubuntu 22.04
  • Device: Jetson AGX Orin 32GB Developer Kit
  • JetPack Version: 6.2
  • SDK Manager: Latest version

Issue:
The Jetson enters Recovery Mode successfully and is detected by my Ubuntu host as an NVIDIA APX device. SDK Manager also detects the board correctly.

However, when the flashing process starts, it fails with the following error:

“The connected Jetson device is not ready for flash.”

What I have already tried:

  • Used multiple USB-C cables (data cables)
  • Tried different USB ports
  • Re-entered Recovery Mode several times
  • Restarted both the host PC and the Jetson
  • Confirmed that SDK Manager detects the board

Despite these steps, the flashing process always fails with the same error.

NVIDIA Customer Care advised me to post here for assistance from the Jetson support team.

Could someone please help me identify the cause of this issue?

Please let me know if you need:

  • SDK Manager logs
  • Terminal output
  • lsusb output
  • Screenshot of the error
  • Board information

Thank you.

2

Most recent sdkmanager failure log.

What version Jetpack does it currently have
cat /etc/nv_tegra_release

Are you flashing to internal mmc storage or to an nvme ssd drive?

5

Hi,

Thank you for your response.

Please find the latest SDK Manager failure log attached.

Unfortunately, I am unable to run:

cat /etc/nv_tegra_release

because the Jetson is not booting successfully.

I am attempting to flash JetPack 7.2 to the internal eMMC storage (not an NVMe SSD).

Please let me know if there is any additional information or logs you require.

Thank you.

6

This webpage document might be helpful. Setup agx-orin-devkit

Scroll down to the section that reads as follows and if your Orin boots let it boot normally and

Note
Your AGX Orin Developer Kit may come with older firmware and an older L4T BSP version pre-flashed (e.g., L4T r35.x / JetPack 5.x). We recommend completing the first-boot Ubuntu setup from eMMC first, then updating to the latest version — currently L4T r39.2 (JetPack 7.2) — using Jetson ISO.

Read and follow the next section titled:
Update BSP with Jetson ISO

7

Hi,

Thank you for the suggestion.

Unfortunately, my Jetson AGX Orin does not boot into Ubuntu, so I am unable to complete the first-boot setup or follow the “Update BSP with Jetson ISO” steps.

Could you please advise on how I should proceed in this case?

8

Hello @revathi.c

You could refer to the following wiki:

Best Regards,

Cristian Hidalgo
Embedded Software Engineer
RidgeRun | https://www.ridgerun.com/

Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com/

9

Download Jetpack 7.2 ISO.

If on Windows search app store for and install Balena Etcher and use it to burn jetsoninstaller-r39.2.0-2026-06-01-23-53-13-arm64.iso to usbstick.

If on an Ubuntu computer sudo apt install usb-creator-gtk
Then run usb-creator-gtk
Click ‘other’ browse to and select jetsoninstaller-r39.2.0-2026-06-01-23-53-13-arm64.iso and select your usbstick.

Insert the USB stick in the Jetson and power it on. When the NVIDIA logo splash screen appears, press F11 (boot menu) or Esc (UEFI setup), then pick the USB stick as the boot device.

Hit enter to install Jetpack 7.2.
When it is complete reboot Thor.
It should run oem config and let you create userid, hostname, password.

Then in terminal run

sudo apt update
sudo apt install nvidia-jetpack
10

I followed the installation steps exactly as provided:

  • Downloaded the official JetPack 7.2 ISO.
  • Flashed it to a 32GB SanDisk Ultra USB using Balena Etcher (Flash Successful).
  • Booted from the USB using F11.
  • Selected Install Jetson ISO r39.2.0 and Install on eMMC.

The firmware was successfully updated from 35.6.0 to 39.2.0.

However, after selecting Install on eMMC, the installer always freezes at:

EFI stub: Booting Linux Kernel...
EFI stub: Loaded initrd...
EFI stub: Using DTB from configuration table
EFI stub: Exiting boot services...

The system remains stuck at this screen, and the keyboard also stops responding.

My hardware:

  • Jetson AGX Orin 32GB Developer Kit (Seeed Studio)
  • SanDisk Ultra 32GB USB
  • Windows host PC

Could you please advise if this is a known issue or recommend a solution?

Thank you.

11

— 🤖 This is an automated AI response. I’m here to help, but please verify important details! —

Based on the provided context, I found a similar issue reported in the community solutions. The error “The connected Jetson device is not ready for flash” is often related to an unstable USB connection or the device not being in the correct mode.

One possible solution is to disable the “autosuspend” feature on the host machine. You can try running the following command on your Ubuntu host:

sudo bash -c ‘echo -1 > /sys/module/usbcore/parameters/autosuspend’

Then, put the Jetson device in Recovery Mode again and try flashing it using SDK Manager.

Additionally, you can try using the command-line flashing method instead of SDK Manager. You can find the instructions for this in the Quick Start guide for Jetson-AGX-Orin.

If you are still facing issues, please provide the SDK Manager logs, terminal output, lsusb output, and a screenshot of the error for further assistance.

Note: The provided context does not cover all possible causes of this issue, and further troubleshooting may be required.

— We support team will also look into your issue to have further suggestions soon. please stay tuned. —

12

Hi,

This is a custom carrier board from Seeed Studio and is not supported by our official ISO or SDK Manager.
Please contact the vendor directly to obtain the customized BSP.

Thanks