Jetson Orin AGX doesn't boot after update via SDK Manager

Hi, I have a Jetson AGX Orin 32G Dev Kit and tried to update it using SDK Manager, following the instructions (Install Jetson Software with SDK Manager ). I skipped the installation of SDK components and clicked on finish and close button.

The problem is that the board is with two solid leds (fisrt and second, red and green) and there’s no video and power on usb (mouse and keyboard).

I’m using a notebook with Ubuntu 22 and tried to install Jetpack 6.0.

Dump the log, please:

Hi Dave,

It’s not recognized on USB ports as a serial port, confirmed using udevadm monitor:

root@smir:/home/smir# udevadm monitor -u
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing

UDEV  [344466.284055] add      /devices/pci0000:00/0000:00:14.0/usb1/1-4 (usb)
UDEV  [344466.285762] add      /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0 (usb)
UDEV  [344466.290638] bind     /devices/pci0000:00/0000:00:14.0/usb1/1-4 (usb)

Also restarted the board, but i got the same.

So you don’t even get /dev/ttyACM0?

No, and on lsusb and get:

root@smir:/home/smir# lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 187c:0550 Alienware Corporation LED controller
Bus 001 Device 002: ID 0c45:6738 Microdia Integrated_Webcam_HD
Bus 001 Device 079: ID 0955:7223 NVIDIA Corp. APX
Bus 001 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

This means the device is now in force recovery mode, and is recognized correctly.
Please flash the device again and attach both flashing log from the host, and serial console log from the device.

Also, in case you mix these two concepts.
You need a USB-C cable for flashing, and a micro USB cable for serial console.

I don’t have a microUSB interface on my Jetson AGX Orin, just an USB-C placed on the left of header pins.

I will try to flash again and post as soon as possible.

It means you are not using NVIDIA developer kit carrier board.

Please contact with the board vendor first as sdkmanager may not be able to flash such custom board…

Wow… In this case I will investigate it.

Thanks a lot.

Just to update the information… the board we have here is a Leetop GEKIT AGX Orin - NVIDIA JETSON AGX ORIN Alternatives.

Thanks again.

Then please check with board vendor how to flash their board.

Sdkmanager by default only supports NV devkit.

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